# Manage word collections when you create conversational analytics rules in Contact Lens
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A *word collection* is a set of pre-built words and phrases that you can use to define the exact match condition when you create conversational analytics rules. When you add exact match conditions to a rule, you can choose a list of words and phrases from a dropdown menu.

## Required permissions
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Contact Lens Rules - Word Collections uses the same set of security profile permissions as Contact Lens Rules. For more information, see [Security profile permissions for Contact Lens rules](permissions-for-rules.md).

## How to access the word collection management page
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1. When you create or update a conversational analytics rule, choose the gear icon on top right of the **Exact match** condition card, as shown in the following image.  
![\[Enter keywords or phrases option in the UI.\]](http://docs.aws.amazon.com/connect/latest/adminguide/images/word-collections-permissions-how-to-access-1.png)

1. On the **Word collections** management page, you can view existing word collections and create new word collections.  
![\[Enter keywords or phrases option in the UI.\]](http://docs.aws.amazon.com/connect/latest/adminguide/images/word-collections-permissions-how-to-access-2.png)

## How to create a user word collection
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1. On the **Word collections** management page, choose **Create a word collection**.  
![\[Enter keywords or phrases option in the UI.\]](http://docs.aws.amazon.com/connect/latest/adminguide/images/create-user-word-collections-1.png)

1. Enter the name of the word collection, add words and phrases, then choose **Save**.  
![\[Enter keywords or phrases option in the UI.\]](http://docs.aws.amazon.com/connect/latest/adminguide/images/create-user-word-collections-2.png)

## Word collection limits
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+ Amazon Connect has a default limit of 100 user word collections per instance.
+ Each word collection can have a maximum of 100 words or phrases.
+ Each word or phrase is limited to no more than 512 characters.
+ You can manage only user word collections. You can not manage or edit system word collections.