

# Inspect a forecast in Amazon Connect Customer
<a name="inspect-forecast"></a>

You can inspect your forecasts before publishing them. You can do this in the online Connect Customer admin website, or [download the forecasts](download-forecasts.md) for offline analysis.

To help make it easier to inspect a forecast in the Connect Customer admin website, the forecast data is displayed in both a graph and a table. Use the controls on the report settings panel and calendar picker to adjust and filter the data for a more granular view. For example, you can:
+ Use the calendar to change the horizon. You can zoom into specific dates.
+ Choose 15 minute intervals if your date range is less than a week. This enables you to see the exact contact pattern of the day.
+ Compare **Last computed forecast** and **Last published forecast** as shown in the following image.
+ Compare **Actuals** and forecasts to identify any abnormalities in either the line chart or the **Variance** chart. The Actuals data distinguishes between live data from Connect Customer and data supplied from historical uploads. Historical upload data is indicated by **Actuals Overrides** in the graph legend. **Actuals Prior Year** and **Actuals Prior Year Overrides** show data from the same date one year prior. The following image shows the forecast data displayed as graphs.  
![Forecast graph showing actuals data and actuals overrides from historical uploads.](http://docs.aws.amazon.com/connect/latest/adminguide/images/wfm-forecasting-inspect.png)

  Choose the **Override** setting to inspect the effect of any override you uploaded. The **Override** option is active only after an override has been uploaded. For more information, see [Edit a forecast](edit-forecast.md).
+ Filter by queues or channels to limit your forecast to one or more type.