# Historical metrics report limits in Amazon Connect
Report limits

Historical metrics reports have the following limits:

**Service quotas**
+ Historical metrics reports have service quotas, such as **Reports per instance** and **Scheduled reports per instance**. When service quotas are breached, the following error message is displayed: *Report cannot be saved*. For more information about these quotas, see [Amazon Connect service quotas](amazon-connect-service-limits.md)

**Data only for active queues**
+ You can get data only for active queues. A queue is inactive if there are no contacts in the queue and no agents available.

**Query data for three days at a time, for the past 2 days**
+ When you create a report that uses 15 minute intervals, you can return data for three days at a time, for the past 35 days. For 30 minute intervals you can return data for only three days at a time, but the data is available based on the retention period of contact records. 

**The availability of historical metric data is based on the retention period of contact records**
+ Historical metrics are based contact records. For the current retention period for contact records, see [Amazon Connect feature specifications](feature-limits.md).

**For daily and total intervals**
+ You can select up to 31 days in a single request.

**200k cell limit**
+ There is a 200k cell limitation on historical metrics reports and scheduled reports. This applies to number of cells with data (and not rows\$1columns in the report).