

# Find the flow ID when integrating Apple Messages for Business with Amazon Connect
Find the flow ID

The flow ID is the flow you want to use for inbound Apple Messages for Business messages. Flows define the experiences for your customer when they begin a new chat.

You can either reuse an existing flow that you’re already using for voice or chat contacts, or create a new one specifically for Apple Messages for Business contacts. For instructions about creating a new inbound flow, see [Create an inbound flow](create-contact-flow.md#create-inbound-contact-flow). 

For more information about flows, see [Flows in Amazon Connect](connect-contact-flows.md).

**To find your flow ID for Apple Messages for Business**

1. Log in to the Amazon Connect console with an **Admin** account, or an account assigned to a security profile that has permissions to view contact flows.

1. On the navigation menu, choose **Routing**, **Contact flows**.

1. Select the flow you want to use.
**Note**  
Only choose flows that are type **Flow (inbound)**. Apple Messages for Business doesn't work with other flow types, such as **Customer queue**, **Customer hold**, **Customer whisper**, etc.

1. In the flow designer, expand **Show additional flow information**.  
![\[A sample flow, the show additional flow information section.\]](http://docs.aws.amazon.com/connect/latest/adminguide/images/abc-find-contactflow-id.png)

1. Under the ARN (Amazon Resource Number), copy everything after contact-flow/. For example, in the following image, you would copy the underlined part.   
![\[A diagram showing how to copy the key portion of the Amazon Resource Number.\]](http://docs.aws.amazon.com/connect/latest/adminguide/images/abc-find-contactflow-id-copy.png)

   1. Notice the **Type** = **Flow (Inbound)**. 

   1. The flow ID is at the end of the ARN. Only copy this end part.