

# Download a capacity plan in Amazon Connect
<a name="download-capacity-plan"></a>

When you download a capacity plan file, it downloads as a .csv file type with multiple tabs. It's helpful to open this file using Excel. The following image shows an example of what a capacity plan file looks like in Excel. 

![\[A downloaded capacity plan file opened with Excel showing multiple tabs for metrics, capacity plan details, scenario inputs, and generation details.\]](http://docs.aws.amazon.com/connect/latest/adminguide/images/wfm-capacity-planning-download1.png)


Following is a description of each worksheet:
+ **Metrics**: When you download the Monthly view, the capacity plan output shows Monthly and Daily granularities. When you download the Weekly view, it shows Weekly and Daily granularities.
+ **Capacity Plan**: The capacity plan metadata, such as name, starting date, and ending date of the plan.
+ **Scenario**: The input defined for the capacity plan. 
+ **Generation Details**: The metadata indicating when someone last changed the capacity plan.

## How to download capacity plan results
<a name="howto-download-capacity-plan"></a>

1. Log in to the Amazon Connect admin website with an account that has security profile permissions for **Analytics**, **Capacity planning - Edit**. 

   For more information, see [Assign permissions](required-optimization-permissions.md). 

1. On the Amazon Connect navigation menu, select **Analytics and optimization**, **Capacity Planning**.

1. On the **Capacity Plans** tab, choose the plan. 

1. On the detailed page for the capacity plan, choose **Actions**, **Download capacity plan**. 