# Error messages and resolutions for Amazon Connect Customer Profiles calculated attributes
<a name="customerprofiles-calculated-attributes-troubleshooting"></a>

The following table shows calculated attributes error messages, cause, and resolution for each error.


| Error message | Cause | Resolution | 
| --- | --- | --- | 
| Retrieval of a calculated attribute for a profile shows a null value | This is likely due to the calculated attribute not having data. After creation of a calculated attribute, new data must be ingested. | Ingest new data or re-ingest old data via integrations or the CreateProfile and PutProfileObject APIs. |