# Sample flows in Connect Customer
<a name="contact-flow-samples"></a>

Connect Customer includes a set of sample flows that show you how to perform common functions. They are designed to help you learn how to create your own flows that work in a similar way. For example, if you want to add a queued callback flow to your call center, take a look at the [Sample queued callback flow in Connect Customer](sample-queued-callback.md) flow.

**To explore how the sample flows work**

1. Claim a number if you haven't already: go to **Channels**, **Phone numbers**, **Claim a number**.

1. Choose the **DID** tab, then choose a number.

1. In **Flow / IVR** use the drop down to choose the sample flow you want to try. Choose **Save**.

1. Call the number. The sample flow that you selected starts. 

   We recommend opening the sample flow in the flow designer and following along to see how it works while you're experiencing it.

**To open a sample flow in the flow designer**

1. In Connect Customer choose **Routing**, **Flows**. 

1. On the **Flows** page, scroll down to the flows with names that start with **Sample**. 

1. Choose the flow you want to view.

The topics in this section describe how each of the sample flows work.

**Topics**
+ [Sample inbound flow](sample-inbound-flow.md)
+ [Sample flow in Connect Customer for A/B contact distribution testing](sample-ab-test.md)
+ [Sample customer queue priority flow in Connect Customer](sample-customer-queue-priority.md)
+ [Sample disconnect flow in Connect Customer](sample-disconnect.md)
+ [Sample queue configurations flow in Connect Customer](sample-queue-configurations.md)
+ [Sample queue customer flow in Connect Customer](sample-queue-customer.md)
+ [Sample queued callback flow in Connect Customer](sample-queued-callback.md)
+ [Sample interruptible queue flow with callback in Connect Customer](sample-interruptible-queue.md)
+ [Sample Lambda integration flow in Connect Customer](sample-lambda-integration.md)
+ [Sample recording behavior in Connect Customer](sample-recording-behavior.md)
+ [Sample Screenpop flow in Connect Customer](sample-note-for-screenpop.md)
+ [Sample secure customer data entry input in a call with a contact center agent](sample-secure-input-with-agent.md)
+ [Sample secure customer data entry input in a call with no contact center agent](sample-secure-input-with-noagent.md)