# Edit a case in Connect Customer
<a name="cm-editcases"></a>

To edit a case, the agent chooses **Edit** and **Save** to save any changes.

You can edit a case only when it is not in a **Closed** status. If the case is **Closed**, you must update the status, then choose **Edit** to make your changes.

![A case in the Open status, ready for edit.](http://docs.aws.amazon.com/connect/latest/adminguide/images/cases-agent-application-edit.png)


![The page where an agent can edit a case.](http://docs.aws.amazon.com/connect/latest/adminguide/images/cases-agent-application-edit-template.png)