# Associate a contact with a case in Connect Customer
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You can associate the contact to an existing case, such that the contact will appear on the activity feed of the case with indicator **Ongoing**.

![An ongoing contact displaying in a case's activity feed.](http://docs.aws.amazon.com/connect/latest/adminguide/images/cases-agent-application-associate.png)


![The activity feed, ongoing status.](http://docs.aws.amazon.com/connect/latest/adminguide/images/cases-agent-application-associate2.png)