# Claim for Amazon Connect a phone number you already own in another country
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Let's say your business is located in Germany. You also have agents in Japan to serve customers who live there, and you need a Japanese phone number for that contact center. To claim a phone number that you already own in another country, use the following steps to create a support case. 

To claim a number that you don't already own in another country or Region, see [Request numbers or international numbers for Amazon Connect](number-request.md).

1. Go to [Create case](https://console.aws.amazon.com/support/cases#/create).

1. Choose **Service quota increase**.

1. In **Limit type** select **Amazon Connect**.

1. In **Use case description**, provide the address of your business that's located in the other country. 

1. In **Contact options**, choose whether we should contact you by email or phone. 

1. Choose **Submit**. 

We'll contact you to help with your request.