# Joining scheduled meetings
The sections in this topic explain how to join scheduled meetings. You have a scheduled meeting when a meeting organizer uses a calendar app, such as Google Calendar or Microsoft Outlook, to create a meeting and invite at least one other attendee.
If your Amazon Chime administrator enables auto-calling for meetings, scheduled meetings call you when they start.
To have an instant meeting instead, call another Amazon Chime user, or answer a call from an Amazon Chime user. You can also invite a user to an ongoing instant meeting. For more information about instant meetings, see [Starting instant meetings and calls](start-call.md).
**Note**
Scheduled meetings may open in your web browser instead of the desktop client. This can happen if you sign in to Amazon Chime from the web or open a meeting from a link in an email, Slack conversation, or other source. If you run the desktop client, you can switch from your browser to the client. For more information, see [Why meetings sometimes open in your browser](why-browser.md).
**Topics**
+ [Best practices for joining meetings](best-ways-to-join-mtg.md)
+ [Getting ready for a meeting](getting-ready.md)
+ [Supported headset brands](headset.md)
+ [Finding meeting IDs](find-meeting-id.md)
+ [Joining a meeting](join-meetings.md)
+ [Why meetings sometimes open in your browser](why-browser.md)
+ [Switching from the web to the desktop client](switch-to-desktop.md)
# Best practices for joining meetings
You can connect to any Amazon Chime meeting with the desktop client, web client, or mobile app. Make sure you have a stable network connection.
You can join a scheduled meeting in Amazon Chime in multiple ways, depending on your device and environment. To determine the best way to join, expand each section and review the criteria.
## Using conference room audio
If you attend a meeting in a conference room that has a telephone or speakerphone system, you can dial in to the meeting using the phone number provided in the meeting invite. If you use Amazon Chime Pro, you can include international and toll-free access numbers as additional options for attendees. To learn how to configure a dial-in number, see [Setting phone numbers](set-video-audio.md#set-phone-numbers).
To attend a meeting in a conference room that has a built-in audio system that is compatible with Amazon Chime choose the meeting from the audio system's user interface. See your conference system's documentation for device-specific guides on how to join a meeting.
**Note**
To avoid an echo, choose one audio source for each room.
The conference calling system must be compatible with Amazon Chime to call in to a meeting. For information about compatibility, contact your Amazon Chime administrator or your supervisor.
## Sharing your screen
+ You can share your device's screen from the desktop client and web app, the mobile app, and supported in-room video systems. You must have a stable network connection to share your screen.
+ You can view screen shares from other users in the desktop client, the web app, and the mobile app. A stable network connection is highly recommended to view a screen shares.
## Video features
You can share video from a web cam or a mobile device's built-in camera. You can use from the desktop and web app, as well as the mobile app. You can also use cameras connected to a conference call system compatible with Amazon Chime.
# Getting ready for a meeting
Before a meeting, make sure your device works with Amazon Chime. You can choose your preferred video and audio sources before entering a meeting. If using an external device for audio or video, such as a headset or web cam, ensure the devices are compatible with Amazon Chime. You can also set up phone numbers for dialing in to a meeting from a phone, as well as have Amazon Chime call you when a meeting starts.
**Topics**
+ [Using the Amazon Chime Readiness Checker](checker.md)
+ [Setting video and audio sources](set-video-audio.md)
+ [Using the Call me feature](enable-call-me.md)
# Using the Amazon Chime Readiness Checker
To verify that your device is compatible with Amazon Chime, use the Amazon Chime Readiness Checker at [https://app.chime.aws/check](https://app.chime.aws/check). The Amazon Chime Readiness Checker runs in your browser and verifies that your device is compatible with the Amazon Chime desktop client, web app, and mobile app.
The Amazon Chime Readiness Checker checks the speaker, microphone, camera, screen sharing, and connectivity for the following conditions.
**Speaker**
Is the speaker device connected and turned on?
Is the volume turned up?
Confirm your default system speaker device.
Check your browser settings and confirm that Amazon Chime has permission to access your speaker device.
**Microphone**
Is the microphone device connected and turned on?
Confirm your default system microphone device.
Check your browser settings to confirm that Amazon Chime has permission to access your microphone device.
**Camera**
Is the camera connected and turned on?
Confirm your default system camera.
Check your browser settings to confirm that Amazon Chime has permission to access your camera.
**Screen share**
Are you using the Google Chrome or Mozilla Firefox browser?
Update your browser to the latest version. Screen share is available for Chrome version 72 and Firefox version 66 or later, as well as the Amazon Chime desktop client.
**Connectivity**
For information about connectivity requirements, contact your Amazon Chime administrator.
# Setting video and audio sources
In the desktop client and web app, you can set your video and audio sources before you join an Amazon Chime meeting. If you know that your current video and audio sources work, you can [join the meeting](join-meetings.md).
When you accept a call from a meeting, or you choose a link to a meeting, the **Device preview** dialog box appears. You can use the dialog box to change your audio and video sources before you join.
This image shows the **Device preview** dialog box.
![\[Image showing the Device preview dialog and its options.\]](http://docs.aws.amazon.com/chime/latest/ug/images/device-preview-annotated.png)
**Note**
If the Device preview dialog box doesn't appear, you can change your audio and video sources while in the meeting. For more information, see [Using audio during meetings](using-audio.md) and [Using video during meetings](use-video.md).
If you see the Device preview dialog box, but you don't see your video or audio sources, choose the Settings icon.
![\[A typical settings icon with a gear.\]](http://docs.aws.amazon.com/chime/latest/ug/images/join-dialog-settings.png)
If you chose to hide the Device preview dialog box, and you want to show again, change the global setting. For more information, see [Amazon Chime global program settings](chm-settings.md).
The following topics explain how to use the options shown in the image above.
**Topics**
+ [Setting video sources](#set-video)
+ [Setting audio sources](#set-audio)
+ [Setting phone numbers](#set-phone-numbers)
## Setting video sources
If you have more than one video device available, such as an external and built-in camera, you can choose between them. You can also enable or disable background blurring and set the blur strength.
**To set video sources**
1. Answer the call from a meeting, or select the link the link in the meeting invitation.
The **Device preview** dialog box appears.
1. Under **Video settings**, from the dropdown list of available cameras, select the one that you want to use.
1. (Optional) Select or clear the **Blur background** check box.
1. (Optional) If you turn on **Blur background**, open the dropdown list and choose the blur strength.
## Setting audio sources
If you have more than one set of speakers or microphones available, you can choose between them. You can also enable or disable Voice Focus noise reduction, choose to join a meeting with your audio muted, and enable or disable automatic sound leveling.
**To change audio settings**
1. Answer the call from a meeting, or select the link the link in the meeting invitation.
The **Device preview** dialog box appears.
1. Under **Audio settings**, choose the **Computer** tab.
1. Under **Select your speakers**, choose a device from the dropdown menu.
1. Under **Microphone**, choose a device from the dropdown menu
1. (Optional) To turn on Amazon Voice Focus, select the **Amazon Voice Focus** checkbox. To turn this feature off, clear the checkbox.
1. (Optional) To mute your microphone when you first join the call, select the **Join muted** checkbox. To join the call with your microphone turned on, clear the checkbox.
**Note**
Meeting organizers can mute all attendees until after they join. When this feature is turned on, the **Join muted** checkbox is turned on and becomes unavailable to change.
1. (Optional) To turn on automatic adjustment of audio levels during a call, select the Auto-adjust audio levels checkbox. To turn this feature off, clear the checkbox.
**Note**
If you turn off automatic adjustment of audio levels, you will need to adjust your microphone and speaker volume manually.
## Setting phone numbers
In addition to setting video and audio sources, you can configure phone numbers for dialing in to a meeting from a phone.
**Note**
If you don't need to configure additional dial-in phone numbers, you can skip this section and [join the meeting](join-meetings.md).
**To change your dial-in settings**
1. Answer the call from a meeting, or select the link the link in the meeting invitation.
The **Device preview** dialog box appears.
1. Under **Audio settings**, choose the **Phone** tab.
1. Under **Dial-in**, select a phone number from the dropdown list. Amazon Chime provides a range of default phone numbers, but you may see additional numbers specific to your organization.
1. Choose **Dial**.
# Using the Call me feature
The **Call me** feature enables Amazon Chime to call your phone and add you to a meeting, regardless of whether you have the mobile app. **Call me** works over cellular connections instead of network connections, so you can attend a meeting even if you aren't connected to a network.
**Note**
You system administrator must enable **Call me**. If you can't complete the following steps, contact your adminstrator.
**To enable Call me**
1. Answer the call from a meeting, or select the link the link in the meeting invitation.
The **Device preview** dialog box appears.
1. Under **Audio settings**, choose the **Phone** tab.
1. Under **Call me**, choose a country from the **Call my phone number to dial in** list.
1. In the box below the list, enter the desired phone number.
# Supported headset brands
When you use the Amazon Chime desktop client, you can use a compatible headset device to join auto-call meetings, leave meetings, answer incoming calls, end calls, mute audio, and adjust volume.
Amazon Chime supports these headset brands:
+ Jabra
+ Poly (including Plantronics)
+ EPOS (formerly Sennheiser Communications)
Amazon Chime also supports these headset types:
+ USB
+ DECT with USB base station
+ Bluetooth with USB dongle
**Note**
Some headsets play audio cues when you use their call controls. You can turn these cues off by adjusting the settings in the headset's software.
# Finding meeting IDs
To join Amazon Chime meetings without a registered user account, or to join meetings early, you need to enter a meeting ID. You find meeting IDs in meeting invitations.
**To find a meeting ID**
1. Open your calendar app.
1. Choose the meeting's entry on your calendar.
1. From the meeting invitation, copy the meeting ID. You can also use this ID to call in to an Amazon Chime meeting.
# Joining a meeting
The topics in this section explain how to use the desktop client and web app to join an Amazon Chime meeting. The method you use depends on your device, location, and network availability. For information about joining meetings in the mobile app, see [Signing in to the mobile app](mobile-sign-in.md), later in this guide.
You can sign in to the Amazon Chime desktop client or web app and join meetings as an *authenticated user*, or without signing in as an *anonymous user*. Authenticated users sign in with their Amazon Chime account credentials. Anonymous users don't have Amazon Chime accounts, or they use another method of joining, such as dialing into the meeting using the 10-digit meeting ID provided in the meeting invite.
**Topics**
+ [Joining an auto-call meeting](join-auto-call.md)
+ [Joining meetings in the web app](join-web-client.md)
+ [Joining moderated meetings](moderated-meetings.md)
+ [Joining a meeting using the Amazon Chime mobile app](chime-join-meeting-mobile-app.md)
+ [Joining a meeting using an in-room conference system](chime-join-meeting-conference-room.md)
+ [Joining meetings without an Amazon Chime user account](join-anonymous.md)
+ [Joining meetings as an external user](join-as-external.md)
+ [Joining a meeting early](join-meeting-early.md)
+ [Joining a meeting with muted audio](join-muted.md)
# Joining an auto-call meeting
You can use the desktop client and web app to join an auto-call meeting.
Meeting organizers create auto-call meetings by adding **meet@chime.aws** to the list of meeting attendees. When a meeting is set to auto-call, attendees receive a prompt just before meeting time to join or decline the meeting.
**To join an auto-call meeting**
1. When Amazon Chime calls you, choose **Join**.
1. (Optional) In the **Device preview** dialog box, use the options under **Video settings** and **Audio settings** to change your video and audio sources. For more information choosing video and audio settings, see [Setting video and audio sources](set-video-audio.md).
1. Choose an option for joining the meeting:
+ **Join** – Adds you to the meeting with just audio.
+ **Join with video** – Adds you to the meeting with audio and video.
+ **Use a conference room for audio** – Uses a conference room audio system that's compatible with Amazon Chime to add the room to the meeting.
+ **Use a phone for audio** – Call into the meeting from a cell phone, landline phone, or from a conference room audio system that isn't compatible with Amazon Chime.
**Note**
Moderated meetings only start when a moderator or a delegate joins the meeting. If you have the moderator passcode, choose **Enter moderator passcode** to join as a moderator and start the meeting. For more information, see [Scheduling moderated meetings](moderate-meeting.md).
# Joining meetings in the web app
If you don't have the Amazon Chime desktop client, you can use the web app to join meetings. See [1. Know the system requirements](chime-requirements.md) to confirm that your web browser is compatible with Amazon Chime.
Amazon Chime provides the following ways to join meetings in the web app:
+ **Using a link in a meeting invitation** – When a meeting organizer uses Amazon Chime to schedule a meeting, the meeting invitation contains a link to the meeting. Choosing the link takes you to the meeting in the web app. Once there, complete steps 2 and 3 in [Joining an auto-call meeting](join-auto-call.md).
+ **Going directly to the web app** – You can start your browser and go to [https://app.chime.aws](https://app.chime.aws). Ongoing meetings, and meetings scheduled to start within the next 30 minutes, appear on the Home window. When the meeting starts, complete steps 2 and 3 in [Joining an auto-call meeting](join-auto-call.md).
# Joining moderated meetings
To join a moderated meeting, follow the steps for [joining an auto-call meeting](join-auto-call.md). The meeting only starts when the moderator joins. Amazon Chime blocks the **Message all** option for moderated meetings, and the **Running late** status only becomes visible when the moderator joins.
# Joining a meeting using the Amazon Chime mobile app
After you install the Amazon Chime mobile app, you must sign in to receive calls and meetings. For more information, see [Signing in to the mobile app](mobile-sign-in.md) and [Using Meetings view](use-meetings-view.md) in *Using the Amazon Chime mobile app*, later in this guide.
# Joining a meeting using an in-room conference system
To join Amazon Chime meetings with audio and video from an in-room system, you enter either an SIP address or an H.323 address.. These addresses allow your conference system to connect to Amazon Chime..
**To join a meeting using an in-room conference system**
1. Turn on the conference system, choose **Video Conference**, **Dialing**, and then choose **Keyboard**.
1. Enter one of the following as instructed by your Amazon Chime meeting invitation:
+ **SIP** – ***10-digit meeting ID*@meet.chime.in**, **u@meet.chime.in**, or **meet.chime.in**
+ **H.323** – **13.248.147.139** or **76.223.18.152**
1. Choose **Call**.
1. Once connected to Amazon Chime, enter the 10-digit or 13-digit meeting ID from the meeting invitation if prompted, followed by **\$1**.
**Note**
If you enter the 13-digit meeting ID generated using an Amazon Chime client, your name appears in the meeting instead of the in-room conference system name.
1. To share your screen with other meeting attendees, plug the appropriate media cable from the conference system into your laptop and turn on content sharing.
When you join a moderated meeting, you can't interact with other attendees until a moderator joins and starts the meeting.
To join the call as a moderator, enter the moderator passcode to start the meeting. Moderators who join a moderated a meeting using a supported in-room video system can also perform additional actions from the conference system dial pad. For more information about moderator dial pad actions, see [Moderator actions using phone or in-room video systems](moderate-meeting.md#actions-phone-vid). For more information about moderated meetings, see [Scheduling moderated meetings](moderate-meeting.md).
# Joining meetings without an Amazon Chime user account
**Note**
You must have a meeting ID to join without an account. You can copy the ID from the meeting invite. For information about other ways to find meeting IDs, see [Finding meeting IDs](find-meeting-id.md).
When you join anonymously, you automatically go to the Waiting Room. You remain there until an authorized attendee admits you to the meeting. If you have a moderator passcode, you can enter it in the Waiting Room and start the meeting.
**To join a meeting without an account**
1. Start the Amazon Chime desktop client.
—or—
Sign in to the web app at [app.chime.aws](https://app.chime.aws).
1. Choose **Join a meeting without an account**, enter the **Meeting ID**, then choose **Next**.
1. In the **Device preview** dialog box, use the options under **Video settings** and **Audio settings** to change your video and audio sources. For more information choosing video and audio settings, see [Setting video and audio sources](set-video-audio.md).
1. Choose an option for joining the meeting:
+ **Join** – Adds you to the meeting with just audio.
+ **Join with video** – Adds you to the meeting with audio and video.
+ **Use a conference room for audio** – Uses a conference room audio system that's compatible with Amazon Chime to add the room to the meeting.
+ **Use a phone for audio** – Call into the meeting from a cell phone, landline phone, or from a conference room audio system that isn't compatible with Amazon Chime.
1. Remain in the Waiting Room until an authorized attendee admits you to the meeting.
When you join a moderated meeting, you can't interact with other attendees until a moderator joins and starts the meeting.
# Joining meetings as an external user
If you try to join an Amazon Chime meeting created by someone outside your company, you may join by going through the Waiting Room, where you wait to be admitted to the meeting. This applies even if you're a registered user and you sign in to your Amazon Chime account.
# Joining a meeting early
If you need to set up for a meeting before it starts, or just prefer to stay ahead of schedule, you can join a meeting early. The following steps explain how to use the desktop client and web app to join early.
**Note**
You need a meeting ID to join early. For information about obtaining meeting IDs, see [Finding meeting IDs](find-meeting-id.md).
**To join a meeting early from an invitation**
1. Open the invitation from Amazon Chime.
1. Choose the Amazon Chime link in the invitation.
1. Select any audio and video settings you need before you start the meeting, then choose **Join**.
**To join a meeting early with a meeting ID**
1. Get the meeting ID for the meeting you want to join. For information about obtaining meeting IDs, see [Finding meeting IDs](find-meeting-id.md).
1. On the Amazon Chime Home screen in either the desktop or web app, under **Quick actions**, choose **Join a meeting**.
1. In the **Join a meeting** dialog box, enter the **Meeting ID**, and choose **Join**.
1. Select any audio and video settings you need before you start the meeting, then choose **Join**.
If other attendees join early, you can see their information and communicate with them before the meeting starts.
When you join a moderated meeting early, Amazon Chime blocks the **Message all** option and all other attendee interactions until a moderator joins and starts the meeting.
If you host a moderated meeting, the meeting starts automatically as soon as you join. If you have the moderator passcode, choose **Enter moderator passcode** to join as a moderator and start the meeting. For more information, see [Scheduling moderated meetings](moderate-meeting.md).
# Joining a meeting with muted audio
You can join meetings with your audio already muted. Follow these steps.
**To join with muted audio**
1. In the desktop client or the web app, choose your name, and on the menu that appears, choose **Settings**.
1. On the **Settings** page, in the left bar, choose **Audio and video**.
1. Under **Audio settings**, select the **Join muted** checkbox.
1. Close the **Settings** page.
Amazon Chime now mutes your audio each time you join a meeting. You can unmute your audio at any time by selecting the **Unmute mic** icon at the bottom of the meeting window.
![\[A microphone with a diagonal slash.\]](http://docs.aws.amazon.com/chime/latest/ug/images/icon-unmute-mic.png)
To join meetings with your audio unmuted, repeat the steps listed above and clear the **Join muted** checkbox.
# Why meetings sometimes open in your browser
When a meeting organizer uses Amazon Chime to schedule a meeting, the meeting invitation contains a link to the meeting. Choosing that link always starts Amazon Chime in your browser. The same thing happens when you use the Amazon Chime Meetings App for Slack. The following steps explain how to switch to the desktop client.
**To switch to the desktop client**
1. In the meeting, on the left control bar, open the **More options** menu (**...**) and choose **Switch to native desktop app**.
1. Choose **Launch this meeting in the native app**.
1. If prompted, choose **Open**.
For information about using the Amazon Chime Meetings App for Slack, see [Using the Amazon Chime Meetings App for Slack](using-slack.md).
# Switching from the web to the desktop client
When meetings open in your browser, you can switch to the Amazon Chime desktop client if you run the client. The switching process also enables you to download and install the client if your company allows you to run it.
The following steps assume that you have a meeting open in your browser.
**To switch to the desktop client**
1. In the left control bar, open the **More options** menu (**...**) and choose **Switch to native desktop app**.
1. (Optional) In the **Switch to native desktop app** dialog box, choose **Download** to download and install the Amazon Chime desktop client. After you install the client, return to the dialog box to launch the meeting.
1. Choose **Launch this meeting in the native app**.
1. In the desktop app, use **Device preview** dialog box to set any options and join the meeting.