# Scheduling meetings using Amazon Chime
Amazon Chime Pro users can schedule Amazon Chime meetings from a calendar app such as Outlook or Google Calendar. They can also use auto-call to automatically call their meeting attendees.
**Note**
When Amazon Chime Pro users schedule a meeting, or someone schedules a meeting on their behalf, they become the meeting *host*. Hosting allows you to take several actions, such as enabling event mode. For more information about hosting, see [Hosting meetings](chime-organizer-call-controls.md), and the [ Who is the host of a meeting and what can they do? ](https://answers.chime.aws/questions/1374/who-is-the-host-of-a-meeting-and-what-can-they-do.html) blog post.
**Topics**
+ [Meeting size limits](chime-attendee-limits.md)
+ [Setting meeting options](understand-mtg-options.md)
+ [Scheduling meetings with a calendar app](chime-scheduling-calendar-app.md)
+ [Scheduling meetings with Google Calendar](chime-scheduling-google.md)
+ [Scheduling meetings with the Add-In for Outlook](chime-scheduling-outlook.md)
+ [Canceling meetings](cancel-meeting.md)
+ [Scheduling best practices](chime-scheduling-best-practices.md)
+ [Creating delegates](delegates.md)
+ [Scheduling moderated meetings](moderate-meeting.md)
+ [Rescheduling a meeting when the host leaves](reschedule-meeting.md)
# Meeting size limits
A maximum of 250 attendees can join Amazon Chime meetings scheduled by users with Amazon Chime Pro permissions. If you want to use auto-call, you must include **meet@chime.aws** in the meeting invite.
However, meeting invitations can include a maximum of 300 attendees. Amazon Chime supports that number because some attendees decline the meeting, some don't join the meeting, and some drop out of the meeting.
Auto-call doesn't count as an attendee. Distribution lists count as single attendees unless you expand them. Also, you must expand distribution lists if you want to use auto-call.
If you invite more than 300 individual users:
+ Amazon Chime disables auto-call and notifies the meeting organizer.
+ Attendees must join the meeting manually at the scheduled time.
+ Attendess do not see the meeting name or scheduled ending time.
+ The **Attendees** panel and its subsections, such as **Invited** and **dropped**, can display a combined maximum of 300 items. If the panel reaches the 300-item limit, or 250 attendees connect to the meeting, new attendees receive a "meeting full" notice and can't join the meeting.
For more information about running large meetings, see [Conducting large meetings using Amazon Chime](https://answers.chime.aws/articles/1062/conducting-large-meetings-using-amazon-chime.html), on the **Amazon Chime Help Center**. For more information about using auto-call, see [Using auto-call](chime-scheduling-best-practices.md#autocall), later in this section. For more information about the various Amazon Chime permissions, see the [Amazon Chime pricing page](https://aws.amazon.com/chime/pricing).
# Setting meeting options
When you schedule an Amazon Chime meeting, you can set or change the following options:
+ **Meeting IDs** – You can choose several types of meeting IDs. Your choice can prevent back-to-back meetings from overlapping, block unwanted attendees, or set a moderator passcode.
+ **External users** – You can allow or block attendees from outside your company, and control whether they can use video conference systems or phones to connect to a meeting.
**Topics**
+ [Choosing a meeting ID](#choose-type)
+ [Allowing external attendees](#allow-external)
## Choosing a meeting ID
When you schedule an Amazon Chime meeting, you start by choosing a meeting ID. The right type of ID can block unwanted users, prevent back-to-back meetings from overlapping, and more.
+ **Generate a new ID** – This option generates a unique meeting ID that you can use to host individual or recurring meetings. We recommend this external, confidential, overlapping, and back-to-back meetings. You can use as many unique IDs as needed. Also, a unique ID provides instructions for joining a meeting or meeting series. This helps prevent back-to-back meetings from merging if one runs overtime.
+ **Generate a new ID and require moderator to start** – This option generates a new, unique meeting ID for a moderated meeting, and prompts you to assign a 4-8 digit moderator passcode to the ID. Moderated meetings start only when a moderator joins by entering the passcode. Moderators also have host controls. Meeting hosts and delegates who sign in to the Amazon Chime client when they join the meeting become moderators by default. When joining over a phone or an in-room conference system, hosts and delegates can join as moderators by entering their 13-digit meeting ID. For more information, see [Scheduling moderated meetings](moderate-meeting.md).
+ **My personal meeting ID** – This option generates meeting instructions using the meeting ID assigned to you when you registered for Amazon Chime. We recommend this for internal meetings, and you can use it for individual or recurring meetings. If you set up a personalized meeting link, it's included in the meeting instructions sent to your attendees. For more information, see [5. (Optional) Set a personalized meeting link](set-link.md). This type of meeting starts as soon as anyone joins. Because this meeting type is more open, don't use personal meeting IDs for confidential or back-to-back meetings. To limit access to your meeting, select one of the other meeting types.
## Allowing external attendees
After you select a meeting ID, you choose whether to allow other external attendees to join your meetings. Select one or more of the following attendee access options:
+ **Attendees outside of my company who are signed in** – Allows external attendees to join your meeting, but only if they sign in to Amazon Chime. These attendees skip the waiting room and join the meeting directly.
If you clear this checkbox, external attendees who sign in will go to the waiting room.
+ **Anyone with the meeting ID** – Allows anyone to join your meeting if they have the meeting ID. This option allows attendees without registered Amazon Chime accounts to join.
+ **In-room video systems** – Allows any in-room video system to join your meeting if the attendee has the meeting ID.
Clearing this options blocks in-room systems from the meeting.
+ **Dial-in** – Allows anyone with the meeting ID to dial in to the meeting.
**Note**
Attendees from your company can always join your meetings. Invited attendees can also join, but they must sign in to Amazon Chime using the email address in the meeting invite. Also, you must add **meet@chime.aws** as a meeting attendee. For more information, see [Using auto-call](chime-scheduling-best-practices.md#autocall).
# Scheduling meetings with a calendar app
You can schedule meetings with your existing calendar app.
**To schedule a meeting with a calendar app**
1. In the desktop client, choose the **Meetings** icon in the navigation bar at the top of the screen, and then choose **Schedule a meeting**.
—OR—
In the web app, under **Quick links**, choose **Schedule a meeting**.
1. Select your meeting options, and choose **Next**.
1. For **Select your calendar app**, choose **Other**.
1. In your calendar app, create a new meeting.
1. In the Amazon Chime app, choose **Copy addresses**, and paste the required email addresses into your calendar invitation.
1. Choose **Copy invitation**, and copy the invitation text into your calendar invitation.
1. (Optional) If you created a moderated meeting with a passcode, choose **Copy moderator info** and send the information to the attendees who will act as moderators. The meeting invite doesn't contain moderator information. You must send it separately. For more information, see [Scheduling moderated meetings](moderate-meeting.md).
1. In your calendar app, update the meeting invitation with additional attendees as needed.
1. Send the meeting invitation from your calendar app.
1. In the Amazon Chime app, choose **I am done**.
To update a meeting, update in your calendar app as normal, but make sure to send the invite to all attendees. This ensures that the invite is updated in Amazon Chime as well.
# Scheduling meetings with Google Calendar
If you use Google Calendar, you can also schedule Amazon Chime meetings.
**To schedule a meeting using Google Calendar**
1. In the desktop client, choose the **Meetings** icon in the navigation bar at the top of the screen, and then choose **Schedule a meeting**.
—OR—
In the web app, under **Quick links**, choose **Schedule a meeting**.
1. Select your meeting options, and choose **Next**.
1. For **Select your calendar app**, choose **Google Calendar**.
1. Review the **Meeting instruction preview** field, which is automatically populated, then choose **Schedule with Google**.
1. A meeting invitation appears in a new tab in your default browser. The invite includes **meet@chime.aws** on the guest list. That enables auto-call and automatically starts the meeting for registered attendees at the scheduled start time.
Do the following:
+ At the top of the form, replace **Add title** with the meeting name.
+ Use the controls below the title to choose a date, start time, and end time.
+ On the **Event details** tab, add a location and set any notification options.
+ (Optional) Edit the invitation text as needed.
+ (Optional) On the **Find a time** tab, use the calendar to find a date and time.
+ Under **Guests**, choose **Add guests** and select the meeting attendees.
1. Choose **Save**.
1. When asked if you want to send the invitation, choose **Send**.
1. (Optional) If you created a moderated meeting with a passcode, choose **Copy moderator info** and send the moderator information to the attendees who will act as moderators. Amazon Chime meeting invites don't include moderator information. You must send it separately.
To create a moderated meeting as a delegate, ask the meeting host to complete the previous procedure to create a meeting ID and moderator passcode. Then, have the meeting host copy and paste the following information from their Amazon Chime app, and send it to you:
+ For **Copy addresses**, the attendee email addresses.
+ For **Copy attendee invitation**, the instructions in the meeting invitation.
+ For **Copy moderator info**, the moderator meeting instructions and passcode, to be sent only to the meeting moderators.
Create a new meeting on the host's calendar and use the information above to populate the **Add guests** and **Add description** fields. Send the moderator passcode to the meeting moderators separately. For more information about moderated meetings, see [Scheduling moderated meetings](moderate-meeting.md).
**To add Amazon Chime to an existing Google Calendar meeting**
1. From the Amazon Chime app, choose **Meetings**, then **Schedule a meeting**.
1. Select your meeting options, then choose **Next**.
1. For **Select your calendar app**, choose **Other**.
1. Choose **Copy addresses**, then navigate to your Google calendar and open the meeting that you want to update.
1. Under **Add guests**, paste the attendee email addresses and choose **Add**.
1. Go back to Amazon Chime and choose **Copy invitation**.
1. Return to your Google calendar, paste the invitation details into the **Description** field, choose **Save**, then **Send**.
1. (Optional) If you created a moderated meeting with a passcode, choose **Copy moderator info** and send the moderator information to one or more attendees who act as meeting moderators. Moderator information is not included in the Amazon Chime meeting invite and must be sent to moderators separately.
# Scheduling meetings with the Add-In for Outlook
Amazon Chime provides two add-ins for Outlook: the Amazon Chime Add-In for Outlook on Windows and the Amazon Chime Add-In for Outlook. These add-ins offer the same scheduling features, but support different types of users.
+ **Amazon Chime Add-In for Outlook** – Recommended for Microsoft Office 365 subscribers, and for Amazon Chime delegates who use macOS.
+ **Amazon Chime Add-In for Outlook on Windows** – If you run Windows and Outlook 2010, you must use this add-in. Also recommended for Amazon Chime delegates who use Windows.
For information about selecting an add-in for you and your organization, see [Choosing the Right Outlook Add-In](https://answers.chime.aws/articles/663/choosing-the-right-outlook-add-in.html).
For information about installing the add-ins, see [Amazon Chime Add-in for Outlook Installation Guide for End Users](https://answers.chime.aws/articles/673/amazon-chime-add-in-for-outlook-installation-guide-1.html).
Both add-ins provide similar methods for scheduling meetings from Outlook, but the add-ins have some differences:
+ **Amazon Chime Add-In for Outlook** – Opens in a side panel in Outlook and displays the options in a form.
+ **Amazon Chime Add-In for Outlook on Windows** – Opens a new window and prompts you to choose your meeting ID type before populating your event.
The following steps explain how to use both add-ins.
**To schedule a new meeting using the add-in for Outlook**
1. In your Outlook calendar, on the **Home** tab, choose **New Meeting**.
1. On the blank meeting that appears, choose **Schedule Chime Meeting**. ![\[Icon of spokes radiating from a circle.\]](http://docs.aws.amazon.com/chime/latest/ug/images/icon-chime-add-in.png)
1. Select a **Meeting ID type**. For more information about the ID types, see [Choosing a meeting ID](understand-mtg-options.md#choose-type).
1. (Optional) Under **Select others who are allowed to join my meeting**, choose one or both options.
1. (Optional) Under **Allow anyone with the meeting ID to join using**, choose one or both options.
If you choose **Dial-in**, you can keep the default phone numbers or open the list and choose different numbers, including international phone numbers.
![\[A list of phone numbers, with Estonia highlighted.\]](http://docs.aws.amazon.com/chime/latest/ug/images/foreign-number-list.png)
1. Choose **Add to invite**.
1. (Optional) Do any of the following:
+ Edit the meeting instructions.
+ If you're a delegate, make sure the email of the Amazon Chime user that you schedule for matches the calendar that you select in Outlook. For example, if you schedule a meeting on behalf of Martha Rivera, make sure you select her calendar.
+ If you create a moderated meeting with a passcode, you must send the moderator passcode to the attendees who will act as moderators. Moderator information is not included in the Amazon Chime meeting invite. You must send it to the moderators separately. For more information, see [Scheduling moderated meetings](moderate-meeting.md).
**To add Amazon Chime to an existing meeting using the add-in for Outlook**
1. Open a meeting on your Outlook calendar.
1. In the meeting's window, choose **Schedule Chime Meeting**.
1. (Optional) If you are a delegate, make sure the email of the Amazon Chime user you are scheduling for matches the calendar you select in Outlook. For example, if you schedule a meeting on behalf of Martha Rivera, make sure you select her calendar.
1. Select the **Meeting ID type**. For more information about the ID types, see [Choosing a meeting ID](understand-mtg-options.md#choose-type).
1. (Optional) Include international phone numbers by selecting them from the dropdown menu under **Invitation additions** in the Outlook side panel.
1. The system populates the invite with **meet@chime.aws**, instructions for joining, a link to the meeting, dial-in info, and the meeting ID.
1. Edit the auto-populated instructions as necessary, choose **Save**, then **Send the update to all**.
**To schedule a meeting using the add-in for Outlook on Windows**
1. In your Outlook calendar, choose **Schedule Amazon Chime meeting**, then **Schedule Meeting**.
**Note**
On first use, the add-in prompts you to sign in to Amazon Chime. Enter the credentials that you use to sign in to your other Amazon Chime clients, then choose **Sign in / Sign up**.
1. (Optional) If you're a delegate, a dialog box appears and asks you to select an account. Select one from the list, then choose **OK**.
1. Set the meeting options, then choose **Schedule**.
1. An Outlook invite appears and displays meeting instructions, plus **meet@chime.aws**. That enables auto-calling and automatically starts the meeting for registered attendees at the scheduled start time.
1. Enter the date, time, additional attendees, and recurrence (if any).
1. Send the invite.
# Canceling meetings
If you schedule meetings for yourself, or you schedule them as a delegate for someone else, you can cancel your meetings. You can cancel individual and recurring meetings, including meetings that continue to auto call after you cancel them.
**Topics**
+ [Canceling individual meetings](#cancel-individual-meeting)
+ [Canceling recurring meetings](#cancel-recurring-meeting)
+ [Removing yourself from a recurring meeting that you don't own](#remove-self-not-organizer)
## Canceling individual meetings
If you use a calendar application to create an individual meeting, you use that same app to cancel the meeting. If your calendar app prompts you, send the cancellation to all attendees.
We assume that you know how to use your calendar app to do that task.
## Canceling recurring meetings
If you use a calendar app to create a recurring meeting, you use that app to cancel the meeting. Make sure you send the cancellation to **meet@chime.aws**. If your calendar app prompts you to do so, send the cancellation to all attendees.
**Note**
Your calendar app needs to send an iCalendar (.ics) file to **meet@chime.aws** to cancel the meeting. However, some calendar apps don't send ICS files. As a result, Amazon Chime may auto-call attendees even though the meeting doesn't appear on their calendars. When that happens, you must cancel the meetings during a specific timeframe. You can cancel meetings from 30 minutes before they start until they reach their scheduled end time or someone ends the meeting. You must wait for that timeframe.
**To cancel a recurring meeting during the window**
1. In the desktop client or web app, choose **Home**.
1. A list of **In progress meetings** and **Upcoming meetings**—meetings starting in the next 30 minutes—appears.
1. Select a meeting that you host, then choose **Delete meeting series**.
1. When prompted, confirm the deletion.
1. Amazon Chime ends the meeting for all attendees, if it has already started. The host and invited attendees won’t receive auto-calls for that meeting.
## Removing yourself from a recurring meeting that you don't own
You own a meeting when you create and host that meeting, or when you have a delegate create the meeting for you. To remove yourself from a recurring meeting that you don't own, follow the steps in [ Removing yourself from a recurring meeting ](https://docs.aws.amazon.com/chime/latest/ug/remove-recurring.html).
# Scheduling best practices
No matter which app you use to schedule your Amazon Chime meeting, these tips can help you schedule meetings.
## Creating a personalized link
When you create an account with Amazon Chime, you receive a 10-digit Personal Meeting ID. To make it easier for attendees to join your meetings, you can create a personalized link. For more information, see [5. (Optional) Set a personalized meeting link](set-link.md).
## Helping mobile users join your meeting
When inviting mobile users to your meeting, copy and paste the **One-click Mobile Dial-in** into the **Location** field of your meeting invite. When a calendar reminder appears for a meeting on their mobile devices, they can choose the string to dial in automatically.
## Using auto-call
When your meeting starts, Amazon Chime can call every attendee automatically on all registered devices with auto-call. You and your attendees don’t have to watch the calendar to join the meeting.
To use auto-call, add **meet@chime.aws** to the list of invitees when you schedule a meeting.
You can remove **meet@chime.aws** from the meeting invite to avoid having everyone’s devices ring at the same time. For example, when everyone is in the same office. You can also remove **meet@chime.aws** if your attendees would rather open the invite and choose the meeting link.
**Note**
Auto-call doesn't work if the meeting invitation contains a distribution list, such as myteam@amazon.com. Make sure to use the email addresses of individual attendees.
The system mutes auto-calls for users who set their Amazon Chime status to **Do not disturb**.
## Inviting large numbers of attendees quickly
You can invite up to 300 people to an Amazon Chime meeting. To add a large number of people quickly, you invite **meet@chime.aws** and a distribution list, if one exists. You then expand the distribution list. That adds each attendee separately and enables auto-calling.
**To invite a distribution list**
1. Follow any of the steps listed earlier in this section to create an Amazon Chime meeting. As a best practice, use a unique meeting ID, or an ID with a moderator passcode. Doing so generates a PIN that attendees can use to join the meeting.
1. Add the distribution list to the invite.
1. Expand the distribution list.
1. Add or remove attendees as needed.
1. Set the date, time, and any recurrence.
1. Edit the meeting instructions as needed.
1. Send the invitation.
## Inviting a distribution list without auto-calling
If you need to schedule a meeting with a large team, you can invite the team's distribution list. However, doing so prevents Amazon Chime from auto calling when the meeting starts.
**To invite a distribution list**
1. Follow any of the steps listed earlier in this section to create an Amazon Chime meeting. As a best practice, use a unique meeting ID, or an ID with a moderator passcode. Doing so generates a PIN that attendees can use to join the meeting.
1. Add the distribution list to the invite.
1. Delete **meet@chime.aws**, but leave the PIN that the system adds.
1. Set the date, time, and any recurrence.
1. Edit the meeting instructions as needed.
1. Send the invitation.
Attendees can choose the meeting link in the instructions, then choose **Meetings**, **Join a Meeting**, and enter the PIN manually.
## Changing meeting details
When changing meeting details or adding **meet@chime.aws** to an existing meeting, remember to choose **Send Updates to All**.
# Creating delegates
If you have Amazon Chime Pro permissions, you can assign delegate status to other Pro users. This status allows them to schedule meetings on your behalf and use the meeting host actions. For more information about the host actions available to delegates, see [Hosting meetings](chime-organizer-call-controls.md).
**Topics**
+ [Creating delegates](#assign-delegates)
+ [Setting delegate permissions in Microsoft Outlook](#set-delegate-permissions-outlook)
+ [Removing delegates](#remove-delegates)
+ [Scheduling meetings as a delegate with a calendar app](#delegate-calendar)
+ [Scheduling meetings as a delegate using the Outlook Add-In](#delegate-outlook)
## Creating delegates
You use the Amazon Chime desktop client or web apps to create delegates.
**To create delegates**
1. On the ellipsis menu next to your name, choose **Settings**.
1. Choose **Delegates**.
1. Choose **Add delegates**.
1. Search for and select the name of your delegate, then choose **Add**.
## Setting delegate permissions in Microsoft Outlook
If you use Amazon Chime with Microsoft Outlook, some delegates may not be able to schedule meetings unless they have **Owner** permissions to your inbox. If your delegate can't schedule meetings, follow these steps:
**To set delegate permissions**
1. In Outlook, open the context (right-click) menu for your inbox and choose **Properties**.
1. In the **Inbox Properties** dialog box, choose the **Permissions** tab, and then choose **Add**.
1. In the **Add Users** dialog box, search for and select your delegate’s name, and then choose **OK**.
1. In the **Inbox Properties** dialog box, under **Permissions**, open the **Permissions** list and choose **Owner**, then choose **Apply**.
## Removing delegates
You use the Amazon Chime desktop client or web apps to remove delegates.
**To remove delegates**
1. On the **Amazon Chime** menu next to your name, choose **Settings**.
1. Under **Settings**, choose **Meetings**.
1. Choose a delegate from the list, and choose **Remove**.
## Scheduling meetings as a delegate with a calendar app
If you schedule meetings for another user, and they use a calendar app other than Microsoft Outlook, ask the meeting host to follow these steps.
Before the host begins this procedure, ask them to ensure that you're their delegate in Amazon Chime. For more information, see [Creating delegates](#assign-delegates).
**To delegate a meeting using a calendar app**
1. From the Amazon Chime desktop client or web application, choose **Meetings**, **Schedule a meeting**.
1. Select **Generate a new ID**.
1. Choose **Next**.
1. For **Select your calendar app:**, choose **Other**.
1. Do the following:
+ Choose **Copy addresses**, and paste the addresses into the body of a new email message.
+ Choose **Copy attendee invitation**, and paste this information into the same email.
+ In the Amazon Chime client, choose **I am done**.
1. Repeat steps 1-5 to generate three sets of meeting IDs.
1. Send an email with the meeting information to your delegate.
After you receive this information from your meeting host, follow these steps to schedule the meeting.
**To schedule a meeting as a delegate**
1. From the meeting host's calendar, open or create the meeting appointment.
1. Copy and paste one of the three sets of email addresses into the **To** field. For example, **meet@chime.aws** and **pin\$1*meeting-id*@chime.aws**.
1. Copy and paste the corresponding meeting instructions into the body of the appointment. Make sure the instructions include the link to the meeting, such as **https://chime.aws/*meeting-id***.
1. Add the other meeting attendees to the appointment and finish scheduling it.
When scheduling back-to-back meetings, use a different set of meeting details to schedule them. Doing so prevents the meetings from overlapping.
**Note**
As a delegate, do not use your personal Amazon Chime meeting ID. Doing so can cause a scheduling failure, or split meeting attendees onto different meeting bridges.
## Scheduling meetings as a delegate using the Outlook Add-In
When scheduling meetings with the Outlook add-in, you receive a prompt to select who you are scheduling the meeting for. For more information, see [Scheduling meetings with the Add-In for Outlook](chime-scheduling-outlook.md).
# Scheduling moderated meetings
Meeting hosts and delegates with Pro permissions can schedule moderated meetings, which only start when a moderator joins. Until a moderator joins, moderated meeting attendees cannot interact with each other. The audio, video, screen sharing, meeting chat, and visual roster remain unavailable. After moderated meetings start, those features become available until the meeting ends, even if the moderators leave the meeting.
By default, meeting hosts and delegates have moderator permission, and a meeting can have more than one moderator. Hosts and delegates can share the moderator passcode with other attendees, and they can also join the meeting as moderators. When they do, they can lock, record, and end meetings, and mute all other attendees. For more information, see [Moderator actions using the Amazon Chime app](#actions-app) and [Moderator actions using phone or in-room video systems](#actions-phone-vid).
**Topics**
+ [Joining a meeting as a moderator](#mod-join)
+ [Scheduling a moderated meeting](#schedule-mod-mtg)
+ [Moderator actions using the Amazon Chime app](#actions-app)
+ [Moderator actions using phone or in-room video systems](#actions-phone-vid)
## Joining a meeting as a moderator
To join a meeting, moderators enter the moderator passcode. Moderators can enter the passcode via phone, supported in-room video systems, or the Amazon Chime desktop client, web app, or mobile app. When meeting hosts or delegates join while signed in to the desktop client, they automatically connect to the meeting as moderators without having to enter the moderator passcode.
**Note**
Alexa for Business doesn't support joining a meeting as a moderator.
## Scheduling a moderated meeting
Schedule moderated meetings from the Amazon Chime app.
**To schedule a moderated meeting**
1. From the Amazon Chime app, choose **Meetings**, **Schedule a meeting**.
1. In the **Meeting scheduling assistant**, select **Generate a new ID and require moderator to start**.
1. Enter a 4-8 digit moderator passcode.
1. Finish selecting your other meeting options.
1. Choose **Copy moderator info** to copy and paste the moderator information for your moderated meeting.
1. Send the moderator information to the attendees who will moderate the meeting. To protect the moderator passcode, the Amazon Chime meeting invite doesn't contain moderator information. You must send that information to moderators separately.
**Note**
You can't add or change the moderator passcodes for an existing meeting. If you forget the moderator passcode, reschedule the meeting with a new meeting ID and passcode.
If you use one of the Amazon Chime Outlook Add-Ins, to schedule a moderated meeting, select **Generate a new ID and require moderator to start** and enter a moderator passcode. Send the moderator passcode to one or more attendees who will act as moderators.
Attendees who have the moderator passcode can become moderators by entering the passcode after they join the meeting. To enter the moderator passcode during a meeting in progress, choose **More** from the Amazon Chime app, then choose **Enter moderator passcode**.
## Moderator actions using the Amazon Chime app
If moderators sign in to a moderated meeting using any of the Amazon Chime apps, those moderators can perform the same actions as meeting hosts and delegates. For a list of available actions, see [Hosting meetings](chime-organizer-call-controls.md).
If a moderator joins a moderated meeting without signing in, they can use the following subset of host actions:
+ Mute all other attendees.
+ Start and stop recording the meeting.
+ Lock and unlock the meeting.
+ End the meeting for all attendees.
## Moderator actions using phone or in-room video systems
When joining a moderated meeting over the phone or an in-room video system, moderators can perform the following additional meeting actions from the dial pad:
+ **Mute all other attendees** – \$197
+ **Start and stop meeting recording** – \$12
**Note**
If you use a phone or in-room conferencing system to start recording, the host receives the recording by default.
+ **Lock and unlock meeting** – \$14
+ **End meeting for all** – \$1\$1
+ **See menu (in-room video system only)** – \$10
Any meeting attendee, including moderators, can press \$17 to mute and unmute themselves.
# Rescheduling a meeting when the host leaves
When meeting hosts leave their organizations, an administrator or a system such as Active Directory suspends their accounts and their meetings become inactive.
When that happens, auto-call stops working. However, recurring and individual meetings scheduled by that host may still appear in your calendar.
You can't create another meeting bridge ID for those inactive meetings, or use the former host's meeting ID. You must reschedule the meeting.
**To reschedule a meeting**
1. If the former host made you a delegate for the meeting, use your calendar app to cancel the meeting. If you aren't a delegate, go to step 2.
1. Create and schedule a new meeting, and invite the attendees from the old meeting. You can host the meeting, or ask someone else to host.
For more information about canceling meetings, see [Canceling meetings](cancel-meeting.md). For more information about scheduling meetings, see the topics in [Scheduling meetings using Amazon Chime](chime-schedule-meetings.md).