Debugging and troubleshooting the Amazon Chime SDK PTSN audio service

Use the following information to help you diagnose and fix common issues that you might encounter when working with the Amazon Chime SDK PSTN audio service.

Topics

Checking the logs for the Amazon Chime SDK PTSN audio service
Debugging unexpected hangups in the Amazon Chime SDK PTSN audio service
Debugging unexpected ACTION_FAILED events

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Document Conventions

Understanding timeouts and retries

Checking the logs for the Amazon Chime SDK PTSN audio service