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Uploading attachments - AWS Support

Uploading attachments

You can attach files when creating a support case or when replying to an existing case. You can attach up to 10 files, with each file up to 150 MB.

Support Center Console
To upload attachments using the console

  1. On the Create case page or in the reply section of a case, choose Choose file.

  2. Select up to 10 files from your file picker. Each file can be up to 150 MB. Each file begins uploading immediately and the Status column displays a real-time progress bar during the upload.

  3. When a file finishes uploading, the status changes to Upload completed and the Action column displays Remove.

  4. After all files reach Upload completed status, complete the remaining case fields and then choose Submit.

After you submit the case, uploaded attachments appear as clickable links in the case correspondence on the Case details page.