# Unified Operations Getting started: What you can expect from AWS
What you can expect from AWS

When you onboard to Unified Operations, you can expect the following from AWS.
+ Provide a team of designated AWS experts with deep technical expertise in the your workload domain and services.
+ Offer proactive guidance, ongoing optimization, and continuous improvement recommendations to enhance workload performance and resiliency and accelerate path to migrations and modernization.
+ Help provide rapid incident response, with context-aware engineers engaged within 5 minutes of a critical incident.
+ Offer comprehensive support throughout the application lifecycle, from design and migration to production launch and long-term operations.
+ Proactively monitor security threats with auto-triaging, reducing false positives, and raising incidents for potential security incidents.
+ Assist in trouble and joint mitigation of AWS or your identified security incident.