# Unified Operations Event migration or cutover
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Event migration or cutover in Unified Operations includes the following key elements.
+ **Real-time bridge to resolution:** AWS experts join your communication channels to monitor events and resolve issues during critical business periods.
+ **24/7 comprehensive support:** Round-the-clock expert assistance with immediate guidance for resource scaling needs. .
+ **AWS engineering:** Work directly with engineers who understand your business, delivering tailored solutions.