

# AWS Support App in Slack commands
<a name="support-app-commands"></a>

## Slack channel commands
<a name="notification-channel-commands"></a>

You can enter the following commands in the Slack channel where you invited the AWS Support App. This Slack channel name also appears as a configured channel in the AWS Support Center Console.

`/awssupport create` or `/awssupport create-case`  
Create a support case.

`/awssupport search` or `/awssupport search-case`   
Search for cases. You can search for support cases for the AWS accounts that configured the AWS Support App for the same Slack channel.

`/awssupport quota` or `/awssupport service-quota-increase`  
Request a service quota increase.

## Live chat channel commands
<a name="chat-channel-commands"></a>

You can enter the following commands in the live chat channel. This is the channel that the AWS Support App creates for you if you choose a new channel for your chat with Support. Chat channels include your support case ID, such as {{awscase-1234567890}}.

**Note**  
The following commands are not available when using a thread in the current channel for a live chat. Instead, use the buttons attached to the initial thread message to end a chat, invite a new agent, or resolve the case.

`/awssupport endchat`  
Remove the support agent and end the live chat session.

`/awssupport invite`  
Invite a new support agent to this channel.

`/awssupport resolve`  
Resolve this support case.