# Document history Added Turkish language support information Added information about Turkish language support availability for support cases. For more information, see [Understanding AWS Support response times](https://docs.aws.amazon.com/awssupport/latest/user/case-management.html#response-times-for-support-cases).Updated deadline for Support Center Console API IAM policies Updated the deadline from June 1, 2026 to November 2, 2026 for adding Support Center Console operations to IAM policies. For more information, see [Adding IAM policies for the Support Center Console API operations](https://docs.aws.amazon.com/awssupport/latest/user/support-console-access-control.html).Updated AWS Unified Operations team role title Updated the title from Migration Specialist to Migrations and Events Engineer in the Unified Operations team section. For more information, see [Migrations and Events Engineer](https://docs.aws.amazon.com/awssupport/latest/user/unified-operations-intro.html#uo-personas-ms).Updated AWS Support App documentation for authorizing multiple accounts Updated the manual steps for authorizing multiple accounts without using CloudFormation templates. For more information, see [Authorize multiple accounts](https://docs.aws.amazon.com/awssupport/latest/user/authorize-slack-workspace.html#authorize-multiple-accounts) and [Creating resources with CloudFormation](https://docs.aws.amazon.com/awssupport/latest/user/creating-resources-with-cloudformation.html).New Idle NAT gateways check Added a new check to identify idle or underutilized NAT gateways that might be candidates for cost optimization. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated Manage access to AWS Support Center Added a reference to the Support Center Console API operations topic to help customers find information about additional operations for their policies. For more information, see [Manage access to AWS Support Center](https://docs.aws.amazon.com/awssupport/latest/user/accessing-support.html).Updated note in Adding IAM policies for the Support Center Console API operations Updated the note regarding using a custom VPN configuration. For more information, see [Adding IAM policies for the Support Center Console API operations](https://docs.aws.amazon.com/awssupport/latest/user/support-console-access-control.html).Updated documentation for `AWSSupportServiceRolePolicy` Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy).Added **Best practices and target response times for Enterprise Support cases** in **Create a support case from a support interaction** Added a new drop down section detailing best practices for Enterprise Support customers when creating cases to AWS Support. For more information, see [Create a support case from a support interaction](https://docs.aws.amazon.com/awssupport/latest/user/create-support-case-from-interaction.html).Deprecated 5 Cost Optimization Trusted Advisor checks For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated **Change AWS Support Plans** Added a note detailing what happens if an account is added to or removed from an organization that's enrolled in AWS Business Support\$1. For more information, see [Change AWS Support Plans](https://docs.aws.amazon.com/awssupport/latest/user/changing-support-plans.html).New section **Set up permissions to use AI-enhanced troubleshooting** Added a new section outlining how to configure the required permissions for AI-enhanced troubleshooting in Service Catalog. For more information, see [Set up permissions to use AI-enhanced troubleshooting ](https://docs.aws.amazon.com/awssupport/latest/user/support-interaction-perm.html).Updated Trusted Advisor check reference For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated Trusted Advisor check reference For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Added information regarding virtual meetings with AWS Support For more information, see [Virtual meetings with AWS Support](https://docs.aws.amazon.com/awssupport/latest/user/virtual-meetings-support.html).Updated documentation for `AWSSupportServiceRolePolicy` Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy).Added information regarding AI-enhanced troubleshooting For more information, see [AI-enhanced troubleshooting in Support Center Console](https://docs.aws.amazon.com/awssupport/latest/user/ai-enhanced-support.html).Added information a new section for AWS Unified Operations For more information, see [What is AWS Unified Operations](https://docs.aws.amazon.com/awssupport/latest/user/unified-operations-intro.html).Added information regarding new AWS Support plans For more information, see [AWS Support Plans](https://docs.aws.amazon.com/awssupport/latest/user/aws-support-plans.html).Added description for Support Assistant APIs Added AWS Support API Actions for Support Assistant: ListInteractions, ListInteractionEntries, and ResolveInteraction in [Manage access to AWS Support Center](https://docs.aws.amazon.com/awssupport/latest/user/access-aws-support-permissions.html).Updated Trusted Advisor check reference For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated Trusted Advisor check reference For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated **Editing and deleting a service-linked role for Support** Customers onboarded to AWS Organizations with an Enterprise Support plan can delete the `AWSServiceRoleForSupport` service-linked role. For more information, see [Editing and deleting a service-linked role for Support](https://docs.aws.amazon.com/awssupport/latest/user/using-service-linked-roles-sup.html#edit-service-linked-role).Updated Trusted Advisor check reference For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for `AWSSupportServiceRolePolicy` Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy).New topic Added a new topic with information on how to enable promotional plan expiration notifications. For more information, see [Configure promotional plan expiration notifications](https://docs.aws.amazon.com/awssupport/latest/user/configure-promo-plan-notifications.html).Updated Trusted Advisor check For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated **Testing Support Center Console API calls** Step 3 has been updated to indicate the correct event source, **support-console.amazonaws.com**. For more information see [Testing Support Center Console API calls](https://docs.aws.amazon.com/awssupport/latest/user/support-console-access-control-test.html).Updated **Changing AWS Support plans** The steps to upgrade or downgrade your AWS Support subscription have been updated. For more information see [Changing AWS Support plans](https://docs.aws.amazon.com/awssupport/latest/user/changing-support-plans.html).Updated Trusted Advisor check For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Removed Trusted Advisor Engage section Removed **Get started with AWS Trusted Advisor Engage (Preview) section**.Updated how to add the AWS Support App to a Slack channel For details, see [Configuring a Slack channel](https://docs.aws.amazon.com/awssupport/latest/user/add-your-slack-channel.html).Two checks deprecated For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated managed policies: AWSSupportAccess For details, see [AWS Support updates to AWS managed policies](https://docs.aws.amazon.com/awssupport/latest/user/aws-managed-policies-aws-support.html#security-iam-awsmanpol-updates).Updated documentation for `AWSSupportServiceRolePolicy` Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy).Updated Trusted Advisor check: Amazon S3 Bucket Permissions For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated check: Amazon EC2 instances with Ubuntu LTS end of standard support For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated check: MFA on root account For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated check: Amazon ECS AWSLogs driver in blocking mode. For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated **Request a service quota increase** Added information on how to create a service quota increase request if your AWS service or AWS Region isn't supported in the Service Quotas console. For more information, see [Request service quota increase](https://docs.aws.amazon.com/awssupport/latest/user/create-service-quota-increase.html).Added description for UpdateInteraction in Support API Added AWS Support API UpdateInteraction Actions description in [Manage access to AWS Support Center](https://docs.aws.amazon.com/awssupport/latest/user/access-aws-support-permissions.html).Creating a service quota increase request in the Support Center Console is no longer supported. For more information, see [Creating a service quota increase](https://docs.aws.amazon.com/awssupport/latest/user/create-service-quota-increase.html).Updated documentation for `AWSSupportServiceRolePolicy` Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy).New section: About the Support Center Console API The Support Center Console API enhances your experience with the Support Center Console. For details, see [About the Support Center Console API](https://docs.aws.amazon.com/awssupport/latest/user/aws-support-console.html).Updated AWS Trusted Advisor chapter introduction to reflect that Basic and Developer Support plans don't support automatic check refresh. You must manually refresh Security checks to see the most recent check status. For details, see [AWS Trusted Advisor](https://docs.aws.amazon.com/awssupport/latest/user/trusted-advisor.html).Updated check: AWS STS global endpoint usage across AWS Regions is now available at all AWS Support plan tiers. For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).New check: Amazon Aurora cost optimization recommendations for DB cluster storage For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).New check: AWS STS global endpoint usage across AWS Regions For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).15 new AWS Cost Optimization Hub checks add to Trusted Advisor For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).New feature: Update support case severity For details, see the *Changing a support case severity level* section [ Creating support cases and case management](https://docs.aws.amazon.com/awssupport/latest/user/case-management.html).Updated three Trusted Advisor checks For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated time you can view AWS Support case details. For details, see [ Security for your AWS Support cases](https://docs.aws.amazon.com/awssupport/latest/user/security-for-support-cases.html).Updated two Trusted Advisor checks For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Added description for Support API Added AWS Support API Actions description in [Manage access to AWS Support Center](https://docs.aws.amazon.com/awssupport/latest/user/access-aws-support-permissions.html).Deprecated 6 AWS Security Hub CSPM checks For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Removed references to category-level metrics for Trusted Advisor Category-level metrics for Trusted Advisor are deprecated. References to category-level metrics are removed from [Creating Amazon CloudWatch alarms to monitor AWS Trusted Advisor metrics](https://docs.aws.amazon.com/awssupport/latest/user/cloudwatch-metrics-ta.html).Updated documentation for Trusted Advisor Added two new checks: AWS CloudTrail Management Events Logging and Amazon RDS Continuous Backups Not Enabled. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for Trusted Advisor Updated Auto Scaling Group Resources. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for Trusted Advisor Updated IAM Access Analyzer External Access check. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for `AWSSupportServiceRolePolicy` Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy).Updated documentation for Trusted Advisor Added 1 new Trusted Advisor check. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Added documentation for AWS managed policies for AWS Partner-Led Support Added documentation for a new AWS managed policy `AWSPartnerLedSupportReadOnlyAccess`. For more information, see [AWS managed policies for AWS Partner-Led Support](https://docs.aws.amazon.com/awssupport/latest/user/managed-policies-partner-led-support.html).Updated documentation for AWS Support Plans Added a new log example for the `ListSupportPlanModifiers` operation to the [Logging Support Plans API calls with AWS CloudTrail](https://docs.aws.amazon.com/awssupport/latest/user/logging-using-cloudtrail-support-plans.html)page.Updated documentation for Trusted Advisor Updated 3 Trusted Advisor checks. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for `AWSTrustedAdvisorServiceRolePolicy` Added new IAM actions `elasticloadbalancing:DescribeListeners` and `elasticloadbalancing:DescribeRules`, to onboard a new security check. For more information, see [AWS managed policy: AWSTrustedAdvisorServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/aws-managed-policies-for-trusted-advisor.html#security-iam-awsmanpol-AWSTrustedAdvisorServiceRolePolicy). Updated documentation for Trusted Advisor Added 4 new Trusted Advisor checks. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for `AWSSupportServiceRolePolicy` Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy).Updated documentation for Trusted Advisor Moved 1 Cost Optimization check under the Fault Tolerance pillar. Updated 1 Security check and 1 Fault Tolerance check. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated AWS Trusted Advisor Engage section Updated the AWS Trusted Advisor Engage section to reference AWS Countdown. For more information, see Get started with AWS Trusted Advisor Engage (Preview).Updated documentation for AWS Support Plans Added a new permission and CloudTrail documentation for viewing a list of support plan modifiers. For more information, see [Manage access to AWS Support Plans](https://docs.aws.amazon.com/awssupport/latest/user/security-support-plans.html), [AWS managed policies for AWS Support Plans](https://docs.aws.amazon.com/awssupport/latest/user/managed-policies-aws-support-plans.html) and [Logging AWS Support Plans API calls with AWS CloudTrail](https://docs.aws.amazon.com/awssupport/latest/user/logging-using-cloudtrail-support-plans.html).Updated documentation for Trusted Advisor Trusted Advisor added 9 new checks on Aug 23rd. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). Updated documentation for Trusted Advisor Updated 1 Trusted Advisor Operational Excellence check and added 1 new Trusted Advisor Security check. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). Updated documentation for Trusted Advisor Updated 6 Trusted Advisor Security checks. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). Updated documentation for Trusted Advisor Updated 2 Trusted Advisor checks. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). Updated documentation for Trusted Advisor Updated 9 Trusted Advisor Checks. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for `AWSSupportServiceRolePolicy` Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy).Updated documentation for `AWSTrustedAdvisorServiceRolePolicy` Added new IAM actions `access-analyzer:ListAnalyzers`, `cloudwatch:ListMetrics`, `dax:DescribeClusters`, `ec2:DescribeNatGateways`, `ec2:DescribeRouteTables`, `ec2:DescribeVpcEndpoints`, `ec2:GetManagedPrefixListEntries`, `elasticloadbalancing:DescribeTargetHealth`, `iam:ListSAMLProviders`, `kafka:DescribeClusterV2` `network-firewall:ListFirewalls` `network-firewall:DescribeFirewall` and `sqs:GetQueueAttributes` to onboard new checks. For more information, see [AWS managed policy: AWSTrustedAdvisorServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/aws-managed-policies-for-trusted-advisor.html#security-iam-awsmanpol-AWSTrustedAdvisorServiceRolePolicy). Added 1 new AWS Trusted Advisor Security check to documentation Added 1 new AWS Trusted Advisor Security check to documentation. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Removed 5 AWS Trusted Advisor checks from documentation Removed 5 AWS Trusted Advisor checks that are now deprecated. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Removed 3 Fault Tolerance checks from documentation Removed 3 Fault Tolerance checks that are now deprecated. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated Fault Tolerance and Security check documentation Added 1 new fault tolerance check. Updated 1 fault tolerance and 1 security check. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for `AWSSupportServiceRolePolicy` Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy).Updated documentation for Support plan Updates to the Features of Support Plans. For more information, see [Support plans](https://docs.aws.amazon.com/awssupport/latest/user/aws-support-plans.html). Updated documentation for Trusted Advisor Added 1 fault tolerance check. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for `AWSTrustedAdvisorServiceRolePolicy` Added new IAM actions `cloudtrail:GetTrail`, `cloudtrail:ListTrails`, `cloudtrail:GetEventSelectors`, `outposts:GetOutpost`, `outposts:ListAssets` and `outposts:ListOutposts` to onboard new checks. For more information, see [AWS managed policy: AWSTrustedAdvisorServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/aws-managed-policies-for-trusted-advisor.html#security-iam-awsmanpol-AWSTrustedAdvisorServiceRolePolicy). Updated documentation for `AWSSupportServiceRolePolicy` Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy).Updated documentation for Trusted Advisor Added 1 fault tolerance check. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for Trusted Advisor Updated 1 fault tolerance check to amend title and description. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for Trusted Advisor Updated 1 security check to reflect change in deprecation period. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for Trusted Advisor Added 2 security checks and 2 performance checks. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for Trusted Advisor Added 1 security check. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for Trusted Advisor Engage Updated Trusted Advisor Engage documentation with changes for email notification option.Updated documentation for Trusted Advisor Engage Updated Trusted Advisor Engage documentation with changes for scheduled engagements.Updated documentation for Trusted Advisor Added 2 new fault tolerance checks and 1 cost optimization check. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for `AWSSupportServiceRolePolicy` Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy).Updated AWS managed policies for Trusted Advisor Updated the `AWSTrustedAdvisorPriorityFullAccess` and `AWSTrustedAdvisorPriorityReadOnlyAccess` AWS managed policies to include statement IDs. For more information, see [AWS managed policies for AWS Trusted Advisor](https://docs.aws.amazon.com/awssupport/latest/user/aws-managed-policies-for-trusted-advisor.html).Updated documentation for Trusted Advisor Added 3 new fault tolerance checks. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for Trusted Advisor Added 37 new checks for Amazon RDS. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for `AWSTrustedAdvisorServiceRolePolicy` Added new IAM actions `ec2:DescribeRegions`, `s3:GetLifecycleConfiguration`, `ecs:DescribeTaskDefinition` and `ecs:ListTaskDefinitions` to onboard new checks. For more information, see [AWS managed policy: AWSTrustedAdvisorServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/aws-managed-policies-for-trusted-advisor.html#security-iam-awsmanpol-AWSTrustedAdvisorServiceRolePolicy). Updated documentation for `AWSSupportServiceRolePolicy` Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy).Updated documentation for Trusted Advisor Added 64 new checks integrated from AWS Config. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). Updated documentation for Trusted Advisor Added six new fault tolerance checks in Trusted Advisor. For more information, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for `AWSTrustedAdvisorServiceRolePolicy` Added new IAM actions `route53resolver:ListResolverEndpoints`, `route53resolver:ListResolverEndpointIpAddresses`, `ec2:DescribeSubnets`, `kafka:ListClustersV2` and `kafka:ListNodes` to onboard new resilience checks. For more information, see [AWS managed policy: AWSTrustedAdvisorServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/aws-managed-policies-for-trusted-advisor.html#security-iam-awsmanpol-AWSTrustedAdvisorServiceRolePolicy). Updated documentation for `AWSSupportServiceRolePolicy` Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy).Updated documentation for Trusted Advisor Added 1 new service limits checks for AWS Lambda. For more information, see the [ Change log for AWS Trusted Advisor checks ](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). Updated documentation for Trusted Advisor Added 1 new fault tolerance checks for Lambda. For more information, see the [ Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). Updated documentation for Trusted Advisor Engage Updated Trusted Advisor Engage documentation with changes to forms for creating and editing engagements. Added page with [Example Service Control Policies for AWS Trusted Advisor](https://docs.aws.amazon.com/awssupport/latest/user/example-scps-for-aws-trusted-advisor.html).Updated documentation for `AWSSupportServiceRolePolicy` Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy).Updated documentation for Trusted Advisor Added two new fault tolerance checks for Amazon MQ. Added one new fault tolerance check and one new performance check for Amazon Elastic File System. For more information, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for Trusted Advisor Added two new fault tolerance checks for NAT Gateway. For more information, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for AWS Support Plans Added a new permission and CloudTrail documentation for the creation of support plan schedules. For more information, see [Manage access to AWS Support Plans](https://docs.aws.amazon.com/awssupport/latest/user/security-support-plans.html), [AWS managed policies for AWS Support Plans](https://docs.aws.amazon.com/awssupport/latest/user/managed-policies-aws-support-plans.html) and [Logging AWS Support Plans API calls with AWS CloudTrail](https://docs.aws.amazon.com/awssupport/latest/user/logging-using-cloudtrail-support-plans.html).Updated documentation for `AWSSupportServiceRolePolicy` Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy).Updated documentation for Trusted Advisor Engage and Trusted Advisor Priority Clarified prerequisites for Trusted Advisor Engage and Trusted Advisor Priority. Added example IAM policy with ability to use Trusted Advisor Engage and to enable trusted access to Trusted Advisor.Updated documentation for Trusted Advisor Added two new fault tolerance checks for AWS Resilience Hub and Incident Manager. For more information, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Added documentation for Trusted Advisor Engage You can use AWS Trusted Advisor Engage to get the most out of your AWS Support Plans by making it easy for you to see, request and track all your proactive engagements, and communicate with your AWS account team about ongoing engagements. For more information, see Get started with AWS Trusted Advisor Engage.Updated documentation for Trusted Advisor Added two new fault tolerance checks for Amazon ECS. For more information, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for `AWSSupportServiceRolePolicy` Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy).Added documentation for Trusted Advisor Priority Updated the Trusted Advisor Priority console: + The **Acknowledge** and **Dismiss** buttons have replaced the **Accept** and **Reject** buttons. + You don't need to enter your job title or name to acknowledge, resolve, dismiss, or reopen recommendations. For more information, see [Getting started with Trusted Advisor Priority](https://docs.aws.amazon.com/awssupport/latest/user/trusted-advisor-priority.html).Updated code examples for Support Added .NET, Java, and Kotlin code examples that show how to use Support with an AWS software development kit (SDK). For more information, see [ Code examples for Support using AWS SDKs](https://docs.aws.amazon.com/awssupport/latest/user/service_code_examples).Updated documentation for `AWSSupportServiceRolePolicy` Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy).Updated documentation for AWS Support App You can search for support cases in Slack by using filter options or searching by case ID. For more information, see [Searching for support cases in Slack](https://docs.aws.amazon.com/awssupport/latest/user/search-case.html).Updated documentation for AWS Support App You can also use Terraform to create your resources for the AWS Support App. For more information, see [Create AWS Support App resources by using Terraform](https://docs.aws.amazon.com/awssupport/latest/user/creating-resources-with-cloudformation.html#terraform-support-app).Updated documentation for Trusted Advisor Added three new fault tolerance checks for Amazon MemoryDB, Amazon ElastiCache, and AWS CloudHSM. For more information, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for AWS Support Added documentation about new endpoints for the Support API. For more information, see [About the AWS Support API](https://docs.aws.amazon.com/awssupport/latest/user/about-support-api.html#endpoint).Updated documentation for the AWS Support App in Slack You can now request live chat support for the following options: + Account and billing support cases. + Japanese language support for technical support cases. + For more information, see [Creating support cases in a Slack channel](https://docs.aws.amazon.com/awssupport/latest/user/create-case-in-slack.html).Added documentation for CloudFormation templates to use for the AWS Support App in Slack You can use CloudFormation templates to create Slack configuration workspaces and channels for AWS accounts in AWS Organizations. For more information, see [Creating AWS Support App resources with AWS CloudFormation](https://docs.aws.amazon.com/awssupport/latest/user/creating-resources-with-cloudformation.html).Added documentation for your AWS Security Hub CSPM findings in Trusted Advisor Your findings from Security Hub CSPM controls are removed from Trusted Advisor faster. For more information, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for Trusted Advisor Added two new fault tolerance checks for AWS Resilience Hub. For more information, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for AWS Trusted Advisor Added documentation for Trusted Advisor Recommendations. For more information, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for the AWS Support App in Slack Added documentation for Japanese language support. For more information, see [Creating support cases in a Slack channel](https://docs.aws.amazon.com/awssupport/latest/user/create-case-in-slack.html).Updated documentation for AWS Support Plans Added troubleshooting information to allow Support Plans access in an organization. For more information, see [Troubleshooting](https://docs.aws.amazon.com/awssupport/latest/user/security-support-plans.html#troubleshooting-changing-support-plans).Updated documentation for the AWS Support App in Slack Added documentation for `supportapp` permissions. For more information, see [Permissions required for the AWS Support App to connect to Slack](https://docs.aws.amazon.com/awssupport/latest/user/slack-authorization-permissions.html#permissions-to-connect-to-slack).Updated documentation for the AWS Support App in Slack You can use the `RegisterSlackWorkspaceForOrganization` API operation to register a Slack workspace for your AWS account. To call this API, your account must be part of an organization in AWS Organizations. For more information, see the [AWS Support App in Slack API Reference](https://docs.aws.amazon.com/supportapp/latest/APIReference/API_RegisterSlackWorkspaceForOrganization.html).Updated documentation for `AWSSupportServiceRolePolicy` Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy).Updated documentation for Support Plans You can now use AWS Identity and Access Management (IAM) to manage permissions to change the support plan for your AWS account. For more information, see the following topics: + [Managing access for AWS Support Plans](https://docs.aws.amazon.com/awssupport/latest/user/security-support-plans.html) + [AWS managed policies for AWS Support Plans](https://docs.aws.amazon.com/awssupport/latest/user/managed-policies-aws-support-plans.html) + [Changing AWS Support Plans](https://docs.aws.amazon.com/awssupport/latest/user/changing-support-plans.html) + [Logging AWS Support Plans API calls with AWS CloudTrail](https://docs.aws.amazon.com/awssupport/latest/user/logging-using-cloudtrail-support-plans.html)Updated documentation for the AWS Support App in Slack Added documentation on how to configure a public or private channel to use with the AWS Support App. For more information, see [Configuring a Slack channel](https://docs.aws.amazon.com/awssupport/latest/user/add-your-slack-channel.html).Updated documentation for AWS Support Added a new section about security for your support cases. For more information, see [ Security for your AWS Support cases](https://docs.aws.amazon.com/awssupport/latest/user/security-for-support-cases.html).Updated documentation for Trusted Advisor Added a new security check for Amazon EC2. For more information, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for the AWS Support App in Slack See the following topics: You can use the AWS Support App to manage your support cases, request service quota increases, and chat with support agents directly in your Slack channels. For more information, see the [AWS Support App in Slack documentation](https://docs.aws.amazon.com/awssupport/latest/user/aws-support-app-for-slack.html). You can attach AWS managed policies to your IAM roles to use the AWS Support App. For more information, see [AWS managed policies for AWS Support App in Slack](https://docs.aws.amazon.com/awssupport/latest/user/support-app-managed-policies.html). New API reference for the AWS Support App. See the [AWS Support App API Reference](https://docs.aws.amazon.com/supportapp/latest/APIReference/Welcome.html).Updated documentation for `AWSSupportServiceRolePolicy` Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy).Added documentation for Trusted Advisor Priority Trusted Advisor Priority adds support for the following features: + Delegated administrators + Daily and weekly email notifications for recommendation summaries + Reopen resolved or rejected recommendations + AWS managed policies For more information, see [Getting started with Trusted Advisor Priority](https://docs.aws.amazon.com/awssupport/latest/user/trusted-advisor-priority.html).Updated documentation for Trusted Advisor The **Preferences** page in the Trusted Advisor console has been updated. For more information, see [Getting started with AWS Trusted Advisor](https://docs.aws.amazon.com/awssupport/latest/user/get-started-with-aws-trusted-advisor.html#preferences-trusted-advisor-console).Updated documentation for Trusted Advisor Updated the checks to include the following information: + **Alert Criteria** + **Recommended Action** + **Additional Resources** + **Report columns** For more information, see the [AWS Trusted Advisor check reference](https://docs.aws.amazon.com/awssupport/latest/user/trusted-advisor-check-reference.html).Updated documentation for AWS Support Added documentation that explains how to manage your support cases. + [Updating an existing support case](https://docs.aws.amazon.com/awssupport/latest/user/monitoring-your-case.html#update-support-cases) + [Troubleshooting](https://docs.aws.amazon.com/awssupport/latest/user/troubleshooting-support-cases.html)Updated documentation for `AWSSupportServiceRolePolicy` Updated permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy).Updated documentation for Trusted Advisor Trusted Advisor supports additional AWS Foundational Security Best Practices security standard controls that are sourced from AWS Security Hub CSPM. For more information, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for Trusted Advisor Added information about how to request service quota increases. For more information, see [Service limits](https://docs.aws.amazon.com/awssupport/latest/user/service-limits.html).Updated documentation for AWS Support The create case experience has been updated in the Support Center Console. For more information, see [Creating support cases and case management](https://docs.aws.amazon.com/awssupport/latest/user/case-management.html).Updated documentation for Trusted Advisor Added four checks for Amazon EBS and AWS Lambda. For more information, see [Opt in AWS Compute Optimizer to add Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/compute-optimizer-with-trusted-advisor.html).Updated documentation for `AWSSupportServiceRolePolicy` Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy).Updated documentation for the Exposed Access Keys check This check is now automatically refreshed for you. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for Trusted Advisor The AWS Direct Connect checks in the fault tolerance category are updated. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for `AWSSupportServiceRolePolicy` Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy).Added documentation for Trusted Advisor Priority You can use Trusted Advisor Priority to view a list of prioritized recommendations from your technical account manager (TAM). For more information, see [Getting started with Trusted Advisor Priority](https://docs.aws.amazon.com/awssupport/latest/user/trusted-advisor-priority.html).New documentation for using Amazon EventBridge to monitor AWS Support cases You can create an EventBridge rule to monitor and receive notifications about your support cases. For more information, see [Monitoring Support cases with EventBridge](https://docs.aws.amazon.com/awssupport/latest/user/event-bridge-support.html).Updated documentation for using Amazon EventBridge for Trusted Advisor You can create an EventBridge rule to monitor changes to your Trusted Advisor checks. For more information, see [Monitoring AWS Trusted Advisor check results with EventBridge](https://docs.aws.amazon.com/awssupport/latest/user/cloudwatch-events-ta.html).Updated documentation for `AWSSupportServiceRolePolicy` Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy).Added documentation for integrating with AWS Security Hub CSPM In the Trusted Advisor console, you can now view the findings for your Security Hub CSPM controls that are part of the AWS Foundational Security Best Practices security standard. For more information, see [Viewing AWS Security Hub CSPM controls in the AWS Trusted Advisor console](https://docs.aws.amazon.com/awssupport/latest/user/security-hub-controls-with-trusted-advisor.html).Updated documentation for Trusted Advisor Added three new checks for Amazon EC2 instances that are running Microsoft SQL Server. + Amazon EC2 instances consolidation for Microsoft SQL Server + Amazon EC2 instances over-provisioned for Microsoft SQL Server + Amazon EC2 instances with Microsoft SQL Server end of support For more information, see the [AWS Trusted Advisor check reference](https://docs.aws.amazon.com/awssupport/latest/user/trusted-advisor-check-reference.html).Updated documentation for Trusted Advisor Trusted Advisor added four new checks for AWS Well-Architected + AWS Well-Architected high risk issues for cost optimization + AWS Well-Architected high risk issues for performance + AWS Well-Architected high risk issues for security + AWS Well-Architected high risk issues for reliability For more information, see the [AWS Trusted Advisor check reference](https://docs.aws.amazon.com/awssupport/latest/user/trusted-advisor-check-reference.html).Updated documentation If you have an [Enterprise On-Ramp](https://aws.amazon.com/premiumsupport/plans/enterprise-onramp) Support plan, you have access to all Trusted Advisor checks and the AWS Support API.Updated documentation for Trusted Advisor Trusted Advisor added two new checks for Amazon Comprehend. For more information, see the [AWS Trusted Advisor check reference](https://docs.aws.amazon.com/awssupport/latest/user/trusted-advisor-check-reference.html). Updated documentation for Trusted Advisor The check name for Amazon OpenSearch Service Reserved Instance Optimization was updated. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html).Updated documentation for Trusted Advisor checks Added a reference topic for all Trusted Advisor checks. For more information, see [AWS Trusted Advisor check reference](https://docs.aws.amazon.com/awssupport/latest/user/trusted-advisor-check-reference.html).Updated documentation for Trusted Advisor managed policies Updated documentation for the Trusted Advisor managed policies. For more information, see [AWS managed policies for AWS Support and AWS Trusted Advisor](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html).Updated documentation for Trusted Advisor Updated documentation for the Trusted Advisor console. For more information, see [Get started with AWS Trusted Advisor](https://docs.aws.amazon.com/awssupport/latest/user/get-started-with-aws-trusted-advisor.html).Updated documentation for creating Support cases Added documentation about how to create a related support case for cases that are permanently closed. For more information, see [Reopening a closed case](https://docs.aws.amazon.com/awssupport/latest/user/monitoring-your-case.html#reopen-close-cases) and [Creating a related case](https://docs.aws.amazon.com/awssupport/latest/user/monitoring-your-case.html#permanently-closed-cases).Updated documentation for Trusted Advisor Trusted Advisor added two new checks for Amazon Elastic Block Store (Amazon EBS) volume storage. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). Updated documentation The following topics are updated: + Updated procedures and added content to the [Creating Amazon CloudWatch alarms to monitor AWS Trusted Advisor metrics](https://docs.aws.amazon.com/awssupport/latest/user/cloudwatch-metrics-ta.html) topic + Added the [Service quotas for the AWS Support API](https://docs.aws.amazon.com/awssupport/latest/user/Case_Life_Cycle.html#aws-support-trusted-advisor-api-quotas) section The following table describes the important changes to the documentation since the last release of the AWS Support service. + **AWS Support API version:** 2013-04-15 + **AWS Support App API version:** 2021-08-20 The following table describes important updates to the AWS Support and AWS Trusted Advisor documentation, beginning May 10, 2021. You can subscribe to the RSS feed to receive notifications about the updates. | Change | Description | Date | | --- |--- |--- | | [Added Turkish language support information](#History) | Added information about Turkish language support availability for support cases. For more information, see [Understanding AWS Support response times](https://docs.aws.amazon.com/awssupport/latest/user/case-management.html#response-times-for-support-cases). | April 14, 2026 | | [Updated deadline for Support Center Console API IAM policies](#History) | Updated the deadline from June 1, 2026 to November 2, 2026 for adding Support Center Console operations to IAM policies. For more information, see [Adding IAM policies for the Support Center Console API operations](https://docs.aws.amazon.com/awssupport/latest/user/support-console-access-control.html). | March 27, 2026 | | [Updated AWS Unified Operations team role title](#History) | Updated the title from Migration Specialist to Migrations and Events Engineer in the Unified Operations team section. For more information, see [Migrations and Events Engineer](https://docs.aws.amazon.com/awssupport/latest/user/unified-operations-intro.html#uo-personas-ms). | March 19, 2026 | | [Updated AWS Support App documentation for authorizing multiple accounts](#History) | Updated the manual steps for authorizing multiple accounts without using CloudFormation templates. For more information, see [Authorize multiple accounts](https://docs.aws.amazon.com/awssupport/latest/user/authorize-slack-workspace.html#authorize-multiple-accounts) and [Creating resources with CloudFormation](https://docs.aws.amazon.com/awssupport/latest/user/creating-resources-with-cloudformation.html). | February 27, 2026 | | [New Idle NAT gateways check](#History) | Added a new check to identify idle or underutilized NAT gateways that might be candidates for cost optimization. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | February 19, 2026 | | [Updated Manage access to AWS Support Center](#History) | Added a reference to the Support Center Console API operations topic to help customers find information about additional operations for their policies. For more information, see [Manage access to AWS Support Center](https://docs.aws.amazon.com/awssupport/latest/user/accessing-support.html). | February 13, 2026 | | [Updated note in Adding IAM policies for the Support Center Console API operations](#History) | Updated the note regarding using a custom VPN configuration. For more information, see [Adding IAM policies for the Support Center Console API operations](https://docs.aws.amazon.com/awssupport/latest/user/support-console-access-control.html). | February 11, 2026 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | January 29, 2026 | | [Added **Best practices and target response times for Enterprise Support cases** in **Create a support case from a support interaction**](#History) | Added a new drop down section detailing best practices for Enterprise Support customers when creating cases to AWS Support. For more information, see [Create a support case from a support interaction](https://docs.aws.amazon.com/awssupport/latest/user/create-support-case-from-interaction.html). | January 12, 2026 | | [Deprecated 5 Cost Optimization Trusted Advisor checks](#History) | For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | January 9, 2026 | | [Updated **Change AWS Support Plans**](#History) | Added a note detailing what happens if an account is added to or removed from an organization that's enrolled in AWS Business Support\$1. For more information, see [Change AWS Support Plans](https://docs.aws.amazon.com/awssupport/latest/user/changing-support-plans.html). | January 8, 2026 | | [New section **Set up permissions to use AI-enhanced troubleshooting**](#History) | Added a new section outlining how to configure the required permissions for AI-enhanced troubleshooting in Service Catalog. For more information, see [Set up permissions to use AI-enhanced troubleshooting ](https://docs.aws.amazon.com/awssupport/latest/user/support-interaction-perm.html). | December 22, 2025 | | [Updated Trusted Advisor check reference](#History) | For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | December 18, 2025 | | [Updated Trusted Advisor check reference](#History) | For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | December 17, 2025 | | [Added information regarding virtual meetings with AWS Support](#History) | For more information, see [Virtual meetings with AWS Support](https://docs.aws.amazon.com/awssupport/latest/user/virtual-meetings-support.html). | December 9, 2025 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | December 8, 2025 | | [Added information regarding new AWS Support plans](#History) | For more information, see [AWS Support Plans](https://docs.aws.amazon.com/awssupport/latest/user/aws-support-plans.html). | December 2, 2025 | | [Added information regarding AI-enhanced troubleshooting](#History) | For more information, see [AI-enhanced troubleshooting in Support Center Console](https://docs.aws.amazon.com/awssupport/latest/user/ai-enhanced-support.html). | December 2, 2025 | | [Added information a new section for AWS Unified Operations](#History) | For more information, see [What is AWS Unified Operations](https://docs.aws.amazon.com/awssupport/latest/user/unified-operations-intro.html). | December 2, 2025 | | [Added description for Support Assistant APIs](#History) | Added AWS Support API Actions for Support Assistant: ListInteractions, ListInteractionEntries, and ResolveInteraction in [Manage access to AWS Support Center](https://docs.aws.amazon.com/awssupport/latest/user/access-aws-support-permissions.html). | December 2, 2025 | | [Updated Trusted Advisor check reference](#History) | For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | November 21, 2025 | | [Updated Trusted Advisor check reference](#History) | For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | November 17, 2025 | | [Updated **Editing and deleting a service-linked role for Support**](#History) | Customers onboarded to AWS Organizations with an Enterprise Support plan can delete the `AWSServiceRoleForSupport` service-linked role. For more information, see [Editing and deleting a service-linked role for Support](https://docs.aws.amazon.com/awssupport/latest/user/using-service-linked-roles-sup.html#edit-service-linked-role). | October 31, 2025 | | [Updated Trusted Advisor check reference](#History) | For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | October 15, 2025 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | September 30, 2025 | | [New topic](#History) | Added a new topic with information on how to enable promotional plan expiration notifications. For more information, see [Configure promotional plan expiration notifications](https://docs.aws.amazon.com/awssupport/latest/user/configure-promo-plan-notifications.html). | September 12, 2025 | | [Updated Trusted Advisor check](#History) | For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | September 11, 2025 | | [Updated **Testing Support Center Console API calls**](#History) | Step 3 has been updated to indicate the correct event source, **support-console.amazonaws.com**. For more information see [Testing Support Center Console API calls](https://docs.aws.amazon.com/awssupport/latest/user/support-console-access-control-test.html). | September 2, 2025 | | [Updated **Changing AWS Support plans**](#History) | The steps to upgrade or downgrade your AWS Support subscription have been updated. For more information see [Changing AWS Support plans](https://docs.aws.amazon.com/awssupport/latest/user/changing-support-plans.html). | August 27, 2025 | | [Updated Trusted Advisor check](#History) | For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | August 19, 2025 | | [Removed Trusted Advisor Engage section](#History) | Removed **Get started with AWS Trusted Advisor Engage (Preview) section**. | August 7, 2025 | | [Updated how to add the AWS Support App to a Slack channel](#History) | For details, see [Configuring a Slack channel](https://docs.aws.amazon.com/awssupport/latest/user/add-your-slack-channel.html). | August 6, 2025 | | [Two checks deprecated](#History) | For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | July 22, 2025 | | [Updated managed policies: AWSSupportAccess](#History) | For details, see [AWS Support updates to AWS managed policies](https://docs.aws.amazon.com/awssupport/latest/user/aws-managed-policies-aws-support.html#security-iam-awsmanpol-updates). | July 18, 2025 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | July 15, 2025 | | [Updated check: Amazon EC2 instances with Ubuntu LTS end of standard support](#History) | For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | July 3, 2025 | | [Updated Trusted Advisor check: Amazon S3 Bucket Permissions](#History) | For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | July 3, 2025 | | [Updated check: MFA on root account](#History) | For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | July 2, 2025 | | [Updated check: Amazon ECS AWSLogs driver in blocking mode.](#History) | For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | July 2, 2025 | | [Updated **Request a service quota increase**](#History) | Added information on how to create a service quota increase request if your AWS service or AWS Region isn't supported in the Service Quotas console. For more information, see [Request service quota increase](https://docs.aws.amazon.com/awssupport/latest/user/create-service-quota-increase.html). | July 2, 2025 | | [Creating a service quota increase request in the Support Center Console is no longer supported.](#History) | For more information, see [Creating a service quota increase](https://docs.aws.amazon.com/awssupport/latest/user/create-service-quota-increase.html). | June 23, 2025 | | [Added description for UpdateInteraction in Support API](#History) | Added AWS Support API UpdateInteraction Actions description in [Manage access to AWS Support Center](https://docs.aws.amazon.com/awssupport/latest/user/access-aws-support-permissions.html). | June 23, 2025 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | June 17, 2025 | | [New section: About the Support Center Console API](#History) | The Support Center Console API enhances your experience with the Support Center Console. For details, see [About the Support Center Console API](https://docs.aws.amazon.com/awssupport/latest/user/aws-support-console.html). | June 16, 2025 | | [Updated AWS Trusted Advisor chapter introduction to reflect that Basic and Developer Support plans don't support automatic check refresh. You must manually refresh Security checks to see the most recent check status.](#History) | For details, see [AWS Trusted Advisor](https://docs.aws.amazon.com/awssupport/latest/user/trusted-advisor.html). | June 11, 2025 | | [Updated check: AWS STS global endpoint usage across AWS Regions is now available at all AWS Support plan tiers.](#History) | For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | June 9, 2025 | | [New check: Amazon Aurora cost optimization recommendations for DB cluster storage](#History) | For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | June 9, 2025 | | [New check: AWS STS global endpoint usage across AWS Regions](#History) | For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | June 2, 2025 | | [15 new AWS Cost Optimization Hub checks add to Trusted Advisor](#History) | For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | May 30, 2025 | | [Updated three Trusted Advisor checks](#History) | For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | May 21, 2025 | | [New feature: Update support case severity](#History) | For details, see the *Changing a support case severity level* section [ Creating support cases and case management](https://docs.aws.amazon.com/awssupport/latest/user/case-management.html). | May 21, 2025 | | [Updated time you can view AWS Support case details.](#History) | For details, see [ Security for your AWS Support cases](https://docs.aws.amazon.com/awssupport/latest/user/security-for-support-cases.html). | April 29, 2025 | | [Updated two Trusted Advisor checks](#History) | For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | April 2, 2025 | | [Added description for Support API](#History) | Added AWS Support API Actions description in [Manage access to AWS Support Center](https://docs.aws.amazon.com/awssupport/latest/user/access-aws-support-permissions.html). | March 7, 2025 | | [Deprecated 6 AWS Security Hub CSPM checks](#History) | For details, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | March 5, 2025 | | [Removed references to category-level metrics for Trusted Advisor](#History) | Category-level metrics for Trusted Advisor are deprecated. References to category-level metrics are removed from [Creating Amazon CloudWatch alarms to monitor AWS Trusted Advisor metrics](https://docs.aws.amazon.com/awssupport/latest/user/cloudwatch-metrics-ta.html). | January 27, 2025 | | [Updated documentation for Trusted Advisor](#History) | Added two new checks: AWS CloudTrail Management Events Logging and Amazon RDS Continuous Backups Not Enabled. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | December 23, 2024 | | [Updated documentation for Trusted Advisor](#History) | Updated Auto Scaling Group Resources. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | December 23, 2024 | | [Updated documentation for Trusted Advisor](#History) | Updated IAM Access Analyzer External Access check. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | December 23, 2024 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | November 25, 2024 | | [Updated documentation for Trusted Advisor](#History) | Added 1 new Trusted Advisor check. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | November 22, 2024 | | [Added documentation for AWS managed policies for AWS Partner-Led Support](#History) | Added documentation for a new AWS managed policy `AWSPartnerLedSupportReadOnlyAccess`. For more information, see [AWS managed policies for AWS Partner-Led Support](https://docs.aws.amazon.com/awssupport/latest/user/managed-policies-partner-led-support.html). | November 22, 2024 | | [Updated documentation for Trusted Advisor](#History) | Updated 3 Trusted Advisor checks. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | November 7, 2024 | | [Updated documentation for AWS Support Plans](#History) | Added a new log example for the `ListSupportPlanModifiers` operation to the [Logging Support Plans API calls with AWS CloudTrail](https://docs.aws.amazon.com/awssupport/latest/user/logging-using-cloudtrail-support-plans.html)page. | November 6, 2024 | | [Updated documentation for `AWSTrustedAdvisorServiceRolePolicy`](#History) | Added new IAM actions `elasticloadbalancing:DescribeListeners` and `elasticloadbalancing:DescribeRules`, to onboard a new security check. For more information, see [AWS managed policy: AWSTrustedAdvisorServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/aws-managed-policies-for-trusted-advisor.html#security-iam-awsmanpol-AWSTrustedAdvisorServiceRolePolicy). | October 30, 2024 | | [Updated documentation for Trusted Advisor](#History) | Added 4 new Trusted Advisor checks. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | October 11, 2024 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | October 8, 2024 | | [Updated documentation for Trusted Advisor](#History) | Moved 1 Cost Optimization check under the Fault Tolerance pillar. Updated 1 Security check and 1 Fault Tolerance check. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | October 2, 2024 | | [Updated AWS Trusted Advisor Engage section](#History) | Updated the AWS Trusted Advisor Engage section to reference AWS Countdown. For more information, see Get started with AWS Trusted Advisor Engage (Preview). | September 16, 2024 | | [Updated documentation for AWS Support Plans](#History) | Added a new permission and CloudTrail documentation for viewing a list of support plan modifiers. For more information, see [Manage access to AWS Support Plans](https://docs.aws.amazon.com/awssupport/latest/user/security-support-plans.html), [AWS managed policies for AWS Support Plans](https://docs.aws.amazon.com/awssupport/latest/user/managed-policies-aws-support-plans.html) and [Logging AWS Support Plans API calls with AWS CloudTrail](https://docs.aws.amazon.com/awssupport/latest/user/logging-using-cloudtrail-support-plans.html). | September 9, 2024 | | [Updated documentation for Trusted Advisor](#History) | Trusted Advisor added 9 new checks on Aug 23rd. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | August 23, 2024 | | [Updated documentation for Trusted Advisor](#History) | Updated 1 Trusted Advisor Operational Excellence check and added 1 new Trusted Advisor Security check. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | August 22, 2024 | | [Updated documentation for Trusted Advisor](#History) | Updated 6 Trusted Advisor Security checks. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | August 20, 2024 | | [Updated documentation for Trusted Advisor](#History) | Updated 2 Trusted Advisor checks. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | August 12, 2024 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | August 5, 2024 | | [Updated documentation for Trusted Advisor](#History) | Updated 9 Trusted Advisor Checks. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | July 21, 2024 | | [Updated documentation for `AWSTrustedAdvisorServiceRolePolicy`](#History) | Added new IAM actions `access-analyzer:ListAnalyzers`, `cloudwatch:ListMetrics`, `dax:DescribeClusters`, `ec2:DescribeNatGateways`, `ec2:DescribeRouteTables`, `ec2:DescribeVpcEndpoints`, `ec2:GetManagedPrefixListEntries`, `elasticloadbalancing:DescribeTargetHealth`, `iam:ListSAMLProviders`, `kafka:DescribeClusterV2` `network-firewall:ListFirewalls` `network-firewall:DescribeFirewall` and `sqs:GetQueueAttributes` to onboard new checks. For more information, see [AWS managed policy: AWSTrustedAdvisorServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/aws-managed-policies-for-trusted-advisor.html#security-iam-awsmanpol-AWSTrustedAdvisorServiceRolePolicy). | June 11, 2024 | | [Removed 5 AWS Trusted Advisor checks from documentation](#History) | Removed 5 AWS Trusted Advisor checks that are now deprecated. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | May 15, 2024 | | [Added 1 new AWS Trusted Advisor Security check to documentation](#History) | Added 1 new AWS Trusted Advisor Security check to documentation. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | May 15, 2024 | | [Removed 3 Fault Tolerance checks from documentation](#History) | Removed 3 Fault Tolerance checks that are now deprecated. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | April 25, 2024 | | [Updated Fault Tolerance and Security check documentation](#History) | Added 1 new fault tolerance check. Updated 1 fault tolerance and 1 security check. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | March 29, 2024 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | March 22, 2024 | | [Updated documentation for Support plan](#History) | Updates to the Features of Support Plans. For more information, see [Support plans](https://docs.aws.amazon.com/awssupport/latest/user/aws-support-plans.html). | March 11, 2024 | | [Updated documentation for Trusted Advisor](#History) | Added 1 fault tolerance check. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | February 29, 2024 | | [Updated documentation for Trusted Advisor](#History) | Added 1 fault tolerance check. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | January 31, 2024 | | [Updated documentation for `AWSTrustedAdvisorServiceRolePolicy`](#History) | Added new IAM actions `cloudtrail:GetTrail`, `cloudtrail:ListTrails`, `cloudtrail:GetEventSelectors`, `outposts:GetOutpost`, `outposts:ListAssets` and `outposts:ListOutposts` to onboard new checks. For more information, see [AWS managed policy: AWSTrustedAdvisorServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/aws-managed-policies-for-trusted-advisor.html#security-iam-awsmanpol-AWSTrustedAdvisorServiceRolePolicy). | January 18, 2024 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | January 17, 2024 | | [Updated documentation for Trusted Advisor](#History) | Updated 1 fault tolerance check to amend title and description. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | January 8, 2024 | | [Updated documentation for Trusted Advisor](#History) | Updated 1 security check to reflect change in deprecation period. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | December 21, 2023 | | [Updated documentation for Trusted Advisor](#History) | Added 2 security checks and 2 performance checks. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | December 20, 2023 | | [Updated documentation for Trusted Advisor](#History) | Added 1 security check. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | December 15, 2023 | | [Updated documentation for Trusted Advisor Engage](#History) | Updated Trusted Advisor Engage documentation with changes for email notification option. | December 14, 2023 | | [Updated documentation for Trusted Advisor Engage](#History) | Updated Trusted Advisor Engage documentation with changes for scheduled engagements. | December 11, 2023 | | [Updated documentation for Trusted Advisor](#History) | Added 2 new fault tolerance checks and 1 cost optimization check. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | December 7, 2023 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | December 6, 2023 | | [Updated AWS managed policies for Trusted Advisor](#History) | Updated the `AWSTrustedAdvisorPriorityFullAccess` and `AWSTrustedAdvisorPriorityReadOnlyAccess` AWS managed policies to include statement IDs. For more information, see [AWS managed policies for AWS Trusted Advisor](https://docs.aws.amazon.com/awssupport/latest/user/aws-managed-policies-for-trusted-advisor.html). | December 6, 2023 | | [Updated documentation for Trusted Advisor](#History) | Added 3 new fault tolerance checks. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | November 17, 2023 | | [Updated documentation for Trusted Advisor](#History) | Added 37 new checks for Amazon RDS. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | November 15, 2023 | | [Updated documentation for `AWSTrustedAdvisorServiceRolePolicy`](#History) | Added new IAM actions `ec2:DescribeRegions`, `s3:GetLifecycleConfiguration`, `ecs:DescribeTaskDefinition` and `ecs:ListTaskDefinitions` to onboard new checks. For more information, see [AWS managed policy: AWSTrustedAdvisorServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/aws-managed-policies-for-trusted-advisor.html#security-iam-awsmanpol-AWSTrustedAdvisorServiceRolePolicy). | November 9, 2023 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | October 27, 2023 | | [Updated documentation for Trusted Advisor](#History) | Added 64 new checks integrated from AWS Config. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | October 26, 2023 | | [Updated documentation for Trusted Advisor](#History) | Added six new fault tolerance checks in Trusted Advisor. For more information, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | October 12, 2023 | | [Updated documentation for `AWSTrustedAdvisorServiceRolePolicy`](#History) | Added new IAM actions `route53resolver:ListResolverEndpoints`, `route53resolver:ListResolverEndpointIpAddresses`, `ec2:DescribeSubnets`, `kafka:ListClustersV2` and `kafka:ListNodes` to onboard new resilience checks. For more information, see [AWS managed policy: AWSTrustedAdvisorServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/aws-managed-policies-for-trusted-advisor.html#security-iam-awsmanpol-AWSTrustedAdvisorServiceRolePolicy). | September 14, 2023 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | August 28, 2023 | | [Updated documentation for Trusted Advisor](#History) | Added 1 new service limits checks for AWS Lambda. For more information, see the [ Change log for AWS Trusted Advisor checks ](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | August 17, 2023 | | [Updated documentation for Trusted Advisor](#History) | Added 1 new fault tolerance checks for Lambda. For more information, see the [ Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | August 3, 2023 | | [Updated documentation for Trusted Advisor Engage](#History) | Updated Trusted Advisor Engage documentation with changes to forms for creating and editing engagements. Added page with [Example Service Control Policies for AWS Trusted Advisor](https://docs.aws.amazon.com/awssupport/latest/user/example-scps-for-aws-trusted-advisor.html). | July 27, 2023 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | June 26, 2023 | | [Updated documentation for Trusted Advisor](#History) | Added two new fault tolerance checks for Amazon MQ. Added one new fault tolerance check and one new performance check for Amazon Elastic File System. For more information, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | June 1, 2023 | | [Updated documentation for Trusted Advisor](#History) | Added two new fault tolerance checks for NAT Gateway. For more information, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | May 16, 2023 | | [Updated documentation for AWS Support Plans](#History) | Added a new permission and CloudTrail documentation for the creation of support plan schedules. For more information, see [Manage access to AWS Support Plans](https://docs.aws.amazon.com/awssupport/latest/user/security-support-plans.html), [AWS managed policies for AWS Support Plans](https://docs.aws.amazon.com/awssupport/latest/user/managed-policies-aws-support-plans.html) and [Logging AWS Support Plans API calls with AWS CloudTrail](https://docs.aws.amazon.com/awssupport/latest/user/logging-using-cloudtrail-support-plans.html). | May 8, 2023 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | May 2, 2023 | | [Updated documentation for Trusted Advisor Engage and Trusted Advisor Priority](#History) | Clarified prerequisites for Trusted Advisor Engage and Trusted Advisor Priority. Added example IAM policy with ability to use Trusted Advisor Engage and to enable trusted access to Trusted Advisor. | April 28, 2023 | | [Updated documentation for Trusted Advisor](#History) | Added two new fault tolerance checks for AWS Resilience Hub and Incident Manager. For more information, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | April 27, 2023 | | [Added documentation for Trusted Advisor Engage](#History) | You can use AWS Trusted Advisor Engage to get the most out of your AWS Support Plans by making it easy for you to see, request and track all your proactive engagements, and communicate with your AWS account team about ongoing engagements. For more information, see Get started with AWS Trusted Advisor Engage. | April 6, 2023 | | [Updated documentation for Trusted Advisor](#History) | Added two new fault tolerance checks for Amazon ECS. For more information, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | March 30, 2023 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | March 16, 2023 | | [Added documentation for Trusted Advisor Priority](#History) | Updated the Trusted Advisor Priority console: The **Acknowledge** and **Dismiss** buttons have replaced the **Accept** and **Reject** buttons. You don't need to enter your job title or name to acknowledge, resolve, dismiss, or reopen recommendations. For more information, see [Getting started with Trusted Advisor Priority](https://docs.aws.amazon.com/awssupport/latest/user/trusted-advisor-priority.html). | February 16, 2023 | | [Updated code examples for Support](#History) | Added .NET, Java, and Kotlin code examples that show how to use Support with an AWS software development kit (SDK). For more information, see [ Code examples for Support using AWS SDKs](https://docs.aws.amazon.com/awssupport/latest/user/service_code_examples). | January 16, 2023 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | January 10, 2023 | | [Updated documentation for AWS Support App](#History) | You can search for support cases in Slack by using filter options or searching by case ID. For more information, see [Searching for support cases in Slack](https://docs.aws.amazon.com/awssupport/latest/user/search-case.html). | December 29, 2022 | | [Updated documentation for AWS Support App](#History) | You can also use Terraform to create your resources for the AWS Support App. For more information, see [Create AWS Support App resources by using Terraform](https://docs.aws.amazon.com/awssupport/latest/user/creating-resources-with-cloudformation.html#terraform-support-app). | December 22, 2022 | | [Updated documentation for Trusted Advisor](#History) | Added three new fault tolerance checks for Amazon MemoryDB, Amazon ElastiCache, and AWS CloudHSM. For more information, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | December 15, 2022 | | [Updated documentation for the AWS Support App in Slack](#History) | You can now request live chat support for the following options: Account and billing support cases. Japanese language support for technical support cases. For more information, see [Creating support cases in a Slack channel](https://docs.aws.amazon.com/awssupport/latest/user/create-case-in-slack.html). | December 14, 2022 | | [Updated documentation for AWS Support](#History) | Added documentation about new endpoints for the Support API. For more information, see [About the AWS Support API](https://docs.aws.amazon.com/awssupport/latest/user/about-support-api.html#endpoint). | December 14, 2022 | | [Added documentation for CloudFormation templates to use for the AWS Support App in Slack](#History) | You can use CloudFormation templates to create Slack configuration workspaces and channels for AWS accounts in AWS Organizations. For more information, see [Creating AWS Support App resources with AWS CloudFormation](https://docs.aws.amazon.com/awssupport/latest/user/creating-resources-with-cloudformation.html). | December 5, 2022 | | [Updated documentation for Trusted Advisor](#History) | Added two new fault tolerance checks for AWS Resilience Hub. For more information, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | November 17, 2022 | | [Added documentation for your AWS Security Hub CSPM findings in Trusted Advisor](#History) | Your findings from Security Hub CSPM controls are removed from Trusted Advisor faster. For more information, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | November 17, 2022 | | [Updated documentation for AWS Trusted Advisor](#History) | Added documentation for Trusted Advisor Recommendations. For more information, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | November 16, 2022 | | [Updated documentation for the AWS Support App in Slack](#History) | Added documentation for Japanese language support. For more information, see [Creating support cases in a Slack channel](https://docs.aws.amazon.com/awssupport/latest/user/create-case-in-slack.html). | November 11, 2022 | | [Updated documentation for AWS Support Plans](#History) | Added troubleshooting information to allow Support Plans access in an organization. For more information, see [Troubleshooting](https://docs.aws.amazon.com/awssupport/latest/user/security-support-plans.html#troubleshooting-changing-support-plans). | November 9, 2022 | | [Updated documentation for the AWS Support App in Slack](#History) | Added documentation for `supportapp` permissions. For more information, see [Permissions required for the AWS Support App to connect to Slack](https://docs.aws.amazon.com/awssupport/latest/user/slack-authorization-permissions.html#permissions-to-connect-to-slack). | November 1, 2022 | | [Updated documentation for the AWS Support App in Slack](#History) | You can use the `RegisterSlackWorkspaceForOrganization` API operation to register a Slack workspace for your AWS account. To call this API, your account must be part of an organization in AWS Organizations. For more information, see the [AWS Support App in Slack API Reference](https://docs.aws.amazon.com/supportapp/latest/APIReference/API_RegisterSlackWorkspaceForOrganization.html). | October 19, 2022 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | October 4, 2022 | | [Updated documentation for Support Plans](#History) | You can now use AWS Identity and Access Management (IAM) to manage permissions to change the support plan for your AWS account. For more information, see the following topics: [Managing access for AWS Support Plans](https://docs.aws.amazon.com/awssupport/latest/user/security-support-plans.html) [AWS managed policies for AWS Support Plans](https://docs.aws.amazon.com/awssupport/latest/user/managed-policies-aws-support-plans.html) [Changing AWS Support Plans](https://docs.aws.amazon.com/awssupport/latest/user/changing-support-plans.html) [Logging AWS Support Plans API calls with AWS CloudTrail](https://docs.aws.amazon.com/awssupport/latest/user/logging-using-cloudtrail-support-plans.html) | September 29, 2022 | | [Updated documentation for the AWS Support App in Slack](#History) | Added documentation on how to configure a public or private channel to use with the AWS Support App. For more information, see [Configuring a Slack channel](https://docs.aws.amazon.com/awssupport/latest/user/add-your-slack-channel.html). | September 22, 2022 | | [Updated documentation for AWS Support](#History) | Added a new section about security for your support cases. For more information, see [ Security for your AWS Support cases](https://docs.aws.amazon.com/awssupport/latest/user/security-for-support-cases.html). | September 9, 2022 | | [Updated documentation for Trusted Advisor](#History) | Added a new security check for Amazon EC2. For more information, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | September 1, 2022 | | [Updated documentation for the AWS Support App in Slack](#History) | See the following topics:You can use the AWS Support App to manage your support cases, request service quota increases, and chat with support agents directly in your Slack channels. For more information, see the [AWS Support App in Slack documentation](https://docs.aws.amazon.com/awssupport/latest/user/aws-support-app-for-slack.html).You can attach AWS managed policies to your IAM roles to use the AWS Support App. For more information, see [AWS managed policies for AWS Support App in Slack](https://docs.aws.amazon.com/awssupport/latest/user/support-app-managed-policies.html).New API reference for the AWS Support App. See the [AWS Support App API Reference](https://docs.aws.amazon.com/supportapp/latest/APIReference/Welcome.html). | August 24, 2022 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | August 17, 2022 | | [Added documentation for Trusted Advisor Priority](#History) | Trusted Advisor Priority adds support for the following features: Delegated administrators Daily and weekly email notifications for recommendation summaries Reopen resolved or rejected recommendations AWS managed policies For more information, see [Getting started with Trusted Advisor Priority](https://docs.aws.amazon.com/awssupport/latest/user/trusted-advisor-priority.html). | August 17, 2022 | | [Updated documentation for Trusted Advisor](#History) | The **Preferences** page in the Trusted Advisor console has been updated. For more information, see [Getting started with AWS Trusted Advisor](https://docs.aws.amazon.com/awssupport/latest/user/get-started-with-aws-trusted-advisor.html#preferences-trusted-advisor-console). | July 15, 2022 | | [Updated documentation for Trusted Advisor](#History) | Updated the checks to include the following information: **Alert Criteria** **Recommended Action** **Additional Resources** **Report columns** For more information, see the [AWS Trusted Advisor check reference](https://docs.aws.amazon.com/awssupport/latest/user/trusted-advisor-check-reference.html). | July 7, 2022 | | [Updated documentation for AWS Support](#History) | Added documentation that explains how to manage your support cases. [Updating an existing support case](https://docs.aws.amazon.com/awssupport/latest/user/monitoring-your-case.html#update-support-cases) [Troubleshooting](https://docs.aws.amazon.com/awssupport/latest/user/troubleshooting-support-cases.html) | June 28, 2022 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Updated permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | June 23, 2022 | | [Updated documentation for Trusted Advisor](#History) | Trusted Advisor supports additional AWS Foundational Security Best Practices security standard controls that are sourced from AWS Security Hub CSPM. For more information, see the [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | June 23, 2022 | | [Updated documentation for Trusted Advisor](#History) | Added information about how to request service quota increases. For more information, see [Service limits](https://docs.aws.amazon.com/awssupport/latest/user/service-limits.html). | June 21, 2022 | | [Updated documentation for AWS Support](#History) | The create case experience has been updated in the Support Center Console. For more information, see [Creating support cases and case management](https://docs.aws.amazon.com/awssupport/latest/user/case-management.html). | May 18, 2022 | | [Updated documentation for Trusted Advisor](#History) | Added four checks for Amazon EBS and AWS Lambda. For more information, see [Opt in AWS Compute Optimizer to add Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/compute-optimizer-with-trusted-advisor.html). | May 4, 2022 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | April 27, 2022 | | [Updated documentation for the Exposed Access Keys check](#History) | This check is now automatically refreshed for you. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | April 25, 2022 | | [Updated documentation for Trusted Advisor](#History) | The AWS Direct Connect checks in the fault tolerance category are updated. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | March 29, 2022 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | March 14, 2022 | | [Added documentation for Trusted Advisor Priority](#History) | You can use Trusted Advisor Priority to view a list of prioritized recommendations from your technical account manager (TAM). For more information, see [Getting started with Trusted Advisor Priority](https://docs.aws.amazon.com/awssupport/latest/user/trusted-advisor-priority.html). | February 28, 2022 | | [Updated documentation for using Amazon EventBridge for Trusted Advisor](#History) | You can create an EventBridge rule to monitor changes to your Trusted Advisor checks. For more information, see [Monitoring AWS Trusted Advisor check results with EventBridge](https://docs.aws.amazon.com/awssupport/latest/user/cloudwatch-events-ta.html). | February 21, 2022 | | [New documentation for using Amazon EventBridge to monitor AWS Support cases](#History) | You can create an EventBridge rule to monitor and receive notifications about your support cases. For more information, see [Monitoring Support cases with EventBridge](https://docs.aws.amazon.com/awssupport/latest/user/event-bridge-support.html). | February 21, 2022 | | [Updated documentation for `AWSSupportServiceRolePolicy`](#History) | Added new permissions to provide billing, administrative, and support services for the service-linked role. For more information, see [AWS managed policy: AWSSupportServiceRolePolicy](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html#security-iam-awsmanpol-AWSSupportServiceRolePolicy). | February 17, 2022 | | [Added documentation for integrating with AWS Security Hub CSPM](#History) | In the Trusted Advisor console, you can now view the findings for your Security Hub CSPM controls that are part of the AWS Foundational Security Best Practices security standard. For more information, see [Viewing AWS Security Hub CSPM controls in the AWS Trusted Advisor console](https://docs.aws.amazon.com/awssupport/latest/user/security-hub-controls-with-trusted-advisor.html). | January 18, 2022 | | [Updated documentation for Trusted Advisor](#History) | Added three new checks for Amazon EC2 instances that are running Microsoft SQL Server. Amazon EC2 instances consolidation for Microsoft SQL Server Amazon EC2 instances over-provisioned for Microsoft SQL Server Amazon EC2 instances with Microsoft SQL Server end of support For more information, see the [AWS Trusted Advisor check reference](https://docs.aws.amazon.com/awssupport/latest/user/trusted-advisor-check-reference.html). | December 20, 2021 | | [Updated documentation for Trusted Advisor](#History) | Trusted Advisor added four new checks for AWS Well-Architected AWS Well-Architected high risk issues for cost optimization AWS Well-Architected high risk issues for performance AWS Well-Architected high risk issues for security AWS Well-Architected high risk issues for reliability For more information, see the [AWS Trusted Advisor check reference](https://docs.aws.amazon.com/awssupport/latest/user/trusted-advisor-check-reference.html). | December 20, 2021 | | [Updated documentation](#History) | If you have an [Enterprise On-Ramp](https://aws.amazon.com/premiumsupport/plans/enterprise-onramp) Support plan, you have access to all Trusted Advisor checks and the AWS Support API. | November 24, 2021 | | [Updated documentation for Trusted Advisor](#History) | Trusted Advisor added two new checks for Amazon Comprehend. For more information, see the [AWS Trusted Advisor check reference](https://docs.aws.amazon.com/awssupport/latest/user/trusted-advisor-check-reference.html). | September 29, 2021 | | [Updated documentation for Trusted Advisor](#History) | The check name for Amazon OpenSearch Service Reserved Instance Optimization was updated. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | September 8, 2021 | | [Updated documentation for Trusted Advisor checks](#History) | Added a reference topic for all Trusted Advisor checks. For more information, see [AWS Trusted Advisor check reference](https://docs.aws.amazon.com/awssupport/latest/user/trusted-advisor-check-reference.html). | September 1, 2021 | | [Updated documentation for Trusted Advisor managed policies](#History) | Updated documentation for the Trusted Advisor managed policies. For more information, see [AWS managed policies for AWS Support and AWS Trusted Advisor](https://docs.aws.amazon.com/awssupport/latest/user/security-iam-awsmanpol.html). | August 10, 2021 | | [Updated documentation for Trusted Advisor](#History) | Updated documentation for the Trusted Advisor console. For more information, see [Get started with AWS Trusted Advisor](https://docs.aws.amazon.com/awssupport/latest/user/get-started-with-aws-trusted-advisor.html). | July 16, 2021 | | [Updated documentation for creating Support cases](#History) | Added documentation about how to create a related support case for cases that are permanently closed. For more information, see [Reopening a closed case](https://docs.aws.amazon.com/awssupport/latest/user/monitoring-your-case.html#reopen-close-cases) and [Creating a related case](https://docs.aws.amazon.com/awssupport/latest/user/monitoring-your-case.html#permanently-closed-cases). | June 8, 2021 | | [Updated documentation for Trusted Advisor](#History) | Trusted Advisor added two new checks for Amazon Elastic Block Store (Amazon EBS) volume storage. For more information, see [Change log for AWS Trusted Advisor checks](https://docs.aws.amazon.com/awssupport/latest/user/aws-trusted-advisor-change-log.html). | June 8, 2021 | | [Updated documentation](#History) | The following topics are updated: Updated procedures and added content to the [Creating Amazon CloudWatch alarms to monitor AWS Trusted Advisor metrics](https://docs.aws.amazon.com/awssupport/latest/user/cloudwatch-metrics-ta.html) topic Added the [Service quotas for the AWS Support API](https://docs.aws.amazon.com/awssupport/latest/user/Case_Life_Cycle.html#aws-support-trusted-advisor-api-quotas) section | May 12, 2021 | ## Earlier updates | Change | Description | Date | | --- | --- | --- | | Updated documentation for Trusted Advisor | Added documentation to filter, refresh, and download check results. For more information, see the following sections: [\[See the AWS documentation website for more details\]](http://docs.aws.amazon.com/awssupport/latest/user/History.html) | March 16, 2021 | | Updated documentation about AWS managed policies | Added information about the AWSSupportServiceRolePolicy AWS managed policy. For more information, see [Using service-linked roles for AWS Support](using-service-linked-roles-sup.md). | March 16, 2021 | | Added checks for AWS Lambda | Added four AWS Trusted Advisor checks for Lambda in the [Change log for AWS Trusted Advisor](aws-trusted-advisor-change-log.md). | March 8, 2021 | | Updated service limit checks for Amazon Elastic Block Store | Updated five AWS Trusted Advisor checks for Amazon EBS in the [Change log for AWS Trusted Advisor](aws-trusted-advisor-change-log.md). | March 5, 2021 | | Updated documentation for CloudTrail logging | CloudTrail supports logging for console actions when you change your AWS Support plan. For more information, see [Logging changes to your Support plan](logging-using-cloudtrail-support-plans.md#support-plan-cloudtrail-logging). | February 9, 2021 | | Updated documentation for Trusted Advisor | Updated the [Get started with Trusted Advisor Recommendations](get-started-with-aws-trusted-advisor.md) topic. | January 29, 2021 | | Updated documentation for Trusted Advisor reports | Added a [Troubleshooting](use-other-aws-services-with-trusted-advisor-reports.md#troubleshooting-trusted-advisor-reports) section for using Trusted Advisor reports with other AWS services. | December 4, 2020 | | Added AWS Trusted Advisor support for AWS CloudTrail logging | CloudTrail supports logging for a subset of Trusted Advisor console actions. For more information, see [Logging AWS Trusted Advisor console actions with AWS CloudTrail](logging-using-cloudtrail-for-aws-trusted-advisor.md). | November 23, 2020 | | Added a change log topic | View changes to AWS Trusted Advisor checks and categories in the [Change log for AWS Trusted Advisor](aws-trusted-advisor-change-log.md). | November 18, 2020 | | Added support for organizational units | You can now create reports for Trusted Advisor checks for organizational units (OUs). For more information, see [Create organizational view reports](organizational-view.md#create-organizational-view-reports). | November 17, 2020 | | Updated the logging with AWS CloudTrail topic | Added an example log entry for a Trusted Advisor API operation. See [AWS Trusted Advisor information in CloudTrail logging](logging-using-cloudtrail.md#cloudtrail-logging-for-trusted-advisor). | October 22, 2020 | | Added AWS Support quotas | Added information about the current quotas and restrictions for Support. See the [Support endpoints and quotas](https://docs.aws.amazon.com/general/latest/gr/awssupport.html) in the AWS General Reference. | August 4, 2020 | | Organizational view for AWS Trusted Advisor | You can now create reports for Trusted Advisor checks for accounts that are part of AWS Organizations. See [Organizational view for AWS Trusted Advisor](organizational-view.md). | July 17, 2020 | | Security and AWS Support | Updated information about security considerations when using AWS Support and Trusted Advisor. See [Security in AWS Support](security.md) | May 5, 2020 | | Security and AWS Support | Added information about security considerations when using AWS Support. | January 10, 2020 | | Using Trusted Advisor as a web service | Added updated instructions to refresh Trusted Advisor data after getting list of Trusted Advisor checks. | November 1, 2018 | | Using Service-linked roles | Added new section. | July 11, 2018 | | Getting Started: Troubleshooting | Added troubleshooting links for Route 53 and AWS Certificate Manager. | September 1, 2017 | | Case Management Example: Creating a Case | Added a note about the CC box for users who have the Basic support plan. | August 1, 2017 | | Monitoring Trusted Advisor Check Results with CloudWatch Events | Added new section. | November 18, 2016 | | Case Management | Updated the names of case severity levels. | October 27, 2016 | | Logging AWS Support Calls with AWS CloudTrail | Added new section. | April 21, 2016 | | Getting Started: Troubleshooting | Added more troubleshooting links. | May 19, 2015 | | Getting Started: Troubleshooting | Added more troubleshooting links. | November 18, 2014 | | Getting Started: Case Management | Updated to reflect Service Catalog in the AWS Management Console. | October 30, 2014 | | Programming the Life of an AWS Support Case | Added information about new API elements for adding attachments to cases and for omitting case communications when retrieving case history. | July 16, 2014 | | Accessing AWS Support | Removed named support contacts as an access method. | May 28, 2014 | | Getting Started | Added the Getting Started section. | December 13, 2013 | | Initial publication | New AWS Support service released. | April 30, 2013 |