End of support notice: On May 28, 2026, AWS will end support for AWS IQ. After May 28, 2026, you will no longer be able to access the AWS IQ console or AWS IQ resources. For more information, see [AWS IQ end of support](https://docs.aws.amazon.com/aws-iq/latest/experts-user-guide/aws-iq-end-of-support.html). # Getting started as an expert in AWS IQ To get started using AWS IQ, first determine if you meet the following requirements. Then, you can sign up to become an expert. ## Prerequisites To allow customers to contact you through your public profile page, all of the following must be true: + You, as a freelancer or working for a company, must be based in an [eligible jurisdiction](https://docs.aws.amazon.com/marketplace/latest/userguide/user-guide-for-sellers.html#eligible-jurisdictions) supported by AWS Marketplace and have valid tax and U.S. banking information. If you don't have a U.S. bank account, you might be able to obtain one through Hyperwallet. For more information about Hyperwallet, see [Seller registration process](https://docs.aws.amazon.com/marketplace/latest/userguide/seller-registration-process.html) in the *AWS Marketplace Seller Guide*. + You're [registered as a seller on AWS Marketplace](https://docs.aws.amazon.com/marketplace/latest/userguide/user-guide-for-sellers.html) with a [public profile](https://docs.aws.amazon.com/marketplace/latest/userguide/seller-registration-process.html#seller-public-profile), banking, and tax details provided. + You have a user account with approved permissions. For more information, see [Setting up permissions to use AWS IQ](set-up-expert-account-permissions-to-use-aws-iq.md). + You have an AWS account with multi-factored authentication (MFA) enabled. For more information, see [Enabling MFA devices for users in AWS](https://docs.aws.amazon.com/IAM/latest/UserGuide/id_credentials_mfa_enable.html) in the *AWS Identity and Access Management User Guide*. To view and respond to available requests, in addition to the above prerequisites, the following must be true: + At least one expert in your firm must have a valid AWS Certification (Associate, Professional, or Specialty). For an overview of working as an AWS IQ expert, see [AWS IQ for Experts](https://aws.amazon.com/iq/experts). **Topics** [Setting up your individual or company details in AWS IQ](get-started-create-expert-profile.md) [Sign up to become an expert](#get-started-sign-up-become-expert-register) [Set up payments in AWS IQ](set-up-payments.md) [Setting up permissions to use AWS IQ](set-up-expert-account-permissions-to-use-aws-iq.md) ## Sign up to become an expert Companies can complete AWS seller information (payment and disbursement) one time for all employees. Employees use an IAM account under the AWS account of the company to link to the company's payment information. The company only needs to complete payment setup once. **Note** As of May 20, 2025, AWS IQ is no longer accepting new expert registrations. For more information, see [AWS IQ end of support](aws-iq-end-of-support.md). **To sign up as an expert** 1. Sign in to the AWS IQ console at [https://iq.aws.amazon.com/work](https://iq.aws.amazon.com/work). 1. Under **Expert signup**, choose **Set up profile**, and then provide your profile information. For more information about how to set up your profile, see [Setting up your individual or company details in AWS IQ](get-started-create-expert-profile.md). ![\[The Set up profile section of Expert signup with the Set up your profile button.\]](http://docs.aws.amazon.com/aws-iq/latest/experts-user-guide/images/aws-iq-experts-signup-2022.png) 1. Under **Expert signup**, choose **Set up payments**, and then choose **Go to AWS Marketplace** to set up an AWS Marketplace account with your payment information. For more information about how to set up payments, see [Set up payments in AWS IQ](set-up-payments.md). ![\[Set up payments section of Expert signup with the Go to AWS Marketplace button.\]](http://docs.aws.amazon.com/aws-iq/latest/experts-user-guide/images/aws-iq-experts-set-up-payments.png) 1. After Steps 2 and 3 are complete, AWS IQ will contact you with the next steps for activation. This can take up to three weeks. The following topics provide tips for filling out your profile and payment information: [Set up payments in AWS IQ](set-up-payments.md) [Setting up your individual or company details in AWS IQ](get-started-create-expert-profile.md) # Set up payments in AWS IQ To be activated as an expert in AWS IQ, you must set up an AWS Marketplace account with your payment and tax information. For members of a firm, all team members can use the same seller account. Each team member can set up their own AWS IQ profile as users in the firm's AWS account. An individual can have only one expert profile. ## Set up initial payment information Set up an account on [AWS Marketplace](https://aws.amazon.com/marketplace) with your payment and tax information. ## Updating your payment information After setting up your payment information in an AWS Marketplace account, you can update it by using the AWS IQ console. Then, you're directed to AWS Marketplace to edit your seller information. **To update your payment information** 1. Sign in to the AWS IQ console at [https://iq.aws.amazon.com/](https://iq.aws.amazon.com/). 1. Open your profile by choosing the down arrow next to your account, and then choose **Account settings**. ![\[AWS IQ - Access Account Settings for Experts\]](http://docs.aws.amazon.com/aws-iq/latest/experts-user-guide/images/aws-iq-experts-providers-edit-profile-account-settings1.png) 1. On the Profile page, choose **Payments**. 1. Update your payment information as necessary. # Setting up your individual or company details in AWS IQ Set up your individual or company details in AWS IQ to respond to customers. If you're working as a freelancer (and not on behalf of your company), you might prefer to provide only individual details. If you're working on behalf of your company, we recommend providing both individual and company details so customers know who they're working with at the company. This helps you earn trust with customers. Add information to your profile by using the AWS IQ console. Your profile is completed when you've provided individual or company details, and contact information. For individual details, you must provide a photograph of yourself and a short biography. You can also include links to case studies or examples of completed work. To respond to custom requests, you or someone in your AWS account, must link to your AWS Certifications. Company details are provided when setting up your AWS Marketplace seller profile. The information you enter in the AWS Marketplace account settings is prefilled in AWS IQ. The following sections provide tips for filling out your profile information. ## Entering your personal details When entering your personal details, keep the following things in mind: + Your **Individual name** is the name a customer sees on your profile and when you chat in AWS IQ. You can choose to only provide company details and your name will only be used for internal identification. + Your **Email address** isn't shared with customers. All AWS IQ email notifications are sent to this address. ## Setting up your company details Set up your company details to create a company public profile or work on behalf of a company. To set up a company public profile page, you create a public profile in AWS Marketplace Account Settings. The company setup is only completed once. All AWS IQ professionals registered in the AWS account share the same company setup. **Note** This step is optional if you're a freelancer and are the only person using your account. If you don't provide company details, you must provide your individual details in the individual section. ## Adding your individual details Add your individual details to message customers with your name (either as a freelancer or on behalf of your company). When you add personal information, such as your biography and profile photograph, you increase the credibility of your profile. You can earn trust with customers when your profile is more complete. **Note** This step is optional, but recommended, if you're working on behalf of a company. If you don't add your individual details, you must add your company details in the company section. ## Choosing a great photograph Your profile photo can be in a `.jpg`, `.png`, or `.gif` format. You add a photo or change it at a later time. Your face should take up at least 60 percent of the frame. Crop the photo from the top of your shoulders to just above your head so that your face fills the frame. Use an approachable and friendly expression. Don't force an unnatural smile, but also don't look too serious. Use a simple background that doesn't distract from your face. ![\[AWS IQ - Examples of good profile photos\]](http://docs.aws.amazon.com/aws-iq/latest/experts-user-guide/images/aws-iq-experts-providers-edit-profile-example-profile-photos.png) ## Linking to your AWS certifications To access a customer's account through AWS IQ, you must have a valid AWS Certification linked to your profile. To respond to customer requests, at least one user in your AWS account must have a valid AWS Certification linked to the profile. Only Associate, Professional, and Specialty Certifications are accepted. An AWS Certification account can only be linked to one profile. For more information about AWS Certifications, see [AWS Certification](https://aws.amazon.com/certification/). ## Describing your skills and experience Help customers by making your experience as easy to scan as possible. Include headers and short, descriptive sentences, and bullet points where possible. If you have integrated or used any third-party services or applications with AWS also include them, for example, Tableau or WordPress. Describe what your strengths and interests are, for example, migrating databases or configuring new instances of Amazon Redshift. Give an indication of how long you have been working in this field, for example, “I have been an AWS Solutions Architect for more than 10 years.” List the types of engagements you like to work on, for example:,“I am available for short consultations.” **Example:** *I have more than 10 years of hands-on experience with AWS. I've worked with many clients migrating workloads to AWS or helping them design and build new cloud solutions. I am also capable of helping you with security related work.* *I am experienced and comfortable helping troubleshoot production or performance problems in AWS, as well as helping you plan scalable, cost effective, and secure solutions.* *I am proficient in WordPress and love helping clients large and small. I'd be happy to answer questions in a consultation or complete end to end project work.* ## Setting your hourly rate Setting your rate is optional, but it gives customers an idea of your fees. Use a wide range if you're flexible on pricing. ## Verifying your identity and reviewing your profile AWS IQ verifies your identity for security purposes. You must provide your personal details even if you're registering on behalf of a company. You must have an address from an [eligible jurisdiction](https://docs.aws.amazon.com/marketplace/latest/userguide/user-guide-for-sellers.html#eligible-jurisdictions) supported by AWS Marketplace. The information collected is shared with a third party for verification purposes. It is not shown to customers or stored. We may need to schedule a video call with you to verify your information. You can review or edit your profile at any time. Check for anything you might want to add or change, and then save your profile. ## Updating your profile After you're activated as an expert, you can continue to edit your profile in the AWS IQ console or in the AWS Marketplace console. **To update your profile** 1. Sign in to the AWS IQ console at [https://iq.aws.amazon.com/](https://iq.aws.amazon.com/). 1. Open your profile by choosing the down arrow next to your account, and then choose **Account settings**. ![\[AWS IQ - Access account settings for Experts.\]](http://docs.aws.amazon.com/aws-iq/latest/experts-user-guide/images/aws-iq-experts-providers-edit-profile-account-settings1.png) 1. Update your individual details as necessary in the **Individual** section. 1. Update your company details as necessary in the **Company** section. To update the company's description, logo, or URL, sign in to AWS Marketplace. 1. Preview your profile by choosing **Preview profile**. # Setting up permissions to use AWS IQ To access AWS IQ, you must have the necessary permissions. Navigate to the AWS Management Console to view or set up permissions. To leverage all resources on AWS IQ, add the [`AWSIQFullAccess` managed policy](https://docs.aws.amazon.com/aws-managed-policy/latest/reference/AWSIQFullAccess.html). For more granular controls, add specific permissions to your IAM identity. **Note** As a security best practice, we recommend periodically changing your user access keys. For more information, see [Managing access keys in IAM](https://docs.aws.amazon.com/IAM/latest/UserGuide/id_credentials_access-keys.html#Using_RotateAccessKey). This topic describes how to create an IAM user, attach policies to an existing user, and set up granular permissions in the AWS Management Console. **Topics** + [ ## Creating a user with `AWSIQFullAccess` permissions ](#create-iam-user-AWSIQFullAccess-IAMFullAccess-permissions) + [ ## Attaching managed policies to an existing user ](#attach-managed-policies-AWSIQFullAccess-IAMFullAccess) + [ ## Granular IAM permissions ](#iq-granular-iam-permissions) ## Creating a user with `AWSIQFullAccess` permissions You, or your AWS account administrator, can create a new user with the `AWSIQFullAccess` managed policy on your AWS account. You can also attach this managed policy to an existing user. For more information, see [https://docs.aws.amazon.com/aws-managed-policy/latest/reference/AWSIQFullAccess.html](https://docs.aws.amazon.com/aws-managed-policy/latest/reference/AWSIQFullAccess.html) in the AWS *Managed Policy Reference Guide*. **To create an IAM user with managed policies** 1. Sign in to the **AWS Management Console**. 1. Choose **Users** and then choose **Add users**. 1. Enter a **User name**, and then choose **AWS Management Console access**. Accept the default information or change to custom values. 1. Choose **Next: Permissions** and then choose **Attach existing policies directly**. 1. Choose **`AWSIQFullAccess`** from the list of policy names, and then choose **Next: Tags**. 1. *(Optional)* Add tags and then choose **Next: Review**. 1. Choose **Create user**. 1. Choose **Show** to display the password, and then copy your password to a secure location. You can also choose **Send email** to send the login instructions within an email message. ## Attaching managed policies to an existing user If you already have an IAM user, you can attach the `AWSIQFullAccess` managed policy using the following procedure. **To attach managed policies to an existing IAM user** 1. Sign in to the [IAM console](https://console.aws.amazon.com/iam/). 1. Choose **Users**. 1. Choose the user name to see the summary page for the user. 1. Choose **Add permissions**. 1. Choose **Attach existing policies directly**. 1. Choose `AWSIQFullAccess` from the list of policy names. If you don't see the policy names on the first page, filter the policies or search for the names using the console. 1. Choose **Next: Review**. 1. Choose **Add permissions**. For more information, see [Adding and removing identity permissions](https://docs.aws.amazon.com/IAM/latest/UserGuide/access_policies_manage-attach-detach.html). ## Granular IAM permissions As a user with administrative access, you can create one or more users in your AWS account. To configure your users with chosen levels of access on AWS IQ, you can deny specific permissions. First, add the `AWSIQFullAccess` managed policy. Then, you can add inline policies to deny specific permissions. For more information, see [Actions, resource, and condition keys for AWS IQ](https://docs.aws.amazon.com/service-authorization/latest/reference/list_awsiq.html). The following are examples of how to use granular permissions in AWS IQ. **To use granular permissions in AWS IQ** 1. Sign in to the [IAM console](https://console.aws.amazon.com/iam/). 1. To restrict a user from requesting access to a customer’s AWS account, create a deny policy on the **CreatePermissionRequest**, which is used to grant permission for creating permission requests. ------ #### [ JSON ] **** ``` { "Version":"2012-10-17", "Statement": [ { "Effect": "Deny", "Action": [ "iq-permission:CreatePermissionRequest" ], "Resource": "*" } ] } ``` ------ 1. To restrict a user from requesting payments and proposals, create a deny policy for the following permissions: + `CreatePaymentRequest` – grants permission to create a payment request. + `CreateMilestoneProposal` – grants permission to create a milestone proposal. + `CreateUpfrontProposal` – grants permission to create an upfront proposal. + `CreateScheduledProposal` – grants permission to create a scheduled billing proposal. ------ #### [ JSON ] **** ``` { "Version":"2012-10-17", "Statement": [ { "Effect": "Deny", "Action": [ "iq:CreatePaymentRequest", "iq:CreateMilestoneProposal", "iq:CreateUpfrontProposal", "iq:CreateScheduledProposal" ], "Resource": "*" } ] } ``` ------ 1. To restrict a user from sending chat messages, create a deny policy on all resources for the following permissions: + `SendIndividualChatMessage` – grants permission to chat messages as an individual. + `SendCompanyChatMessage` – grants permission to send chat messages as a company. ------ #### [ JSON ] **** ``` { "Version":"2012-10-17", "Statement": [ { "Effect": "Deny", "Action": [ "iq:SendIndividualChatMessage", "iq:SendCompanyChatMessage" ], "Resource": "*" } ] } ``` ------ **To attach inline policies to an existing IAM identity** 1. Sign in to the [IAM console](https://console.aws.amazon.com/iam/). 1. Choose **Users**. 1. Choose the username to see the summary page for the user. 1. Choose **Add permissions**. 1. Choose **Create inline policy**. 1. Select **Switch to deny permissions** to deny access. 1. Under **Service**, search for **IQ** or **IQ Permissions**. **Note** If you’re searching for permission requests and access grants, use **IQ Permissions**. For all other permissions, use **IQ**. 1. Under **Access level**, select the permissions to deny. 1. Choose **Review policy**, provide the name for your policy, and then choose **Create policy**.