Troubleshooting common issues in AWS Audit Manager - AWS Audit Manager

AWS Audit Manager will no longer be open to new customers starting April 30, 2026. If you would like to use Audit Manager, sign up prior to that date. Existing customers can continue to use the service as normal. For more information, see AWS Audit Manager availability change.

Troubleshooting common issues in AWS Audit Manager

As you use AWS Audit Manager, you might encounter certain issues or challenges that require troubleshooting. Whether you're facing challenges with setting up assessments, collecting evidence, or any other aspect of the service, you can use this troubleshooting guide to find our recommendations that help you to help you resolve common problems quickly and efficiently.

We encourage you to review the list of topics below, find the one that best matches your scenario, and follow the provided guidance to get back on track. By following the provided troubleshooting steps, you can likely resolve the issue independently and continue leveraging the full capabilities of Audit Manager. However, if your specific issue isn't covered here, or you're unable to resolve it after following the recommended steps, we recommend that you contact Support for further assistance.