

# Troubleshooting your Salesforce Online connector
<a name="salesforce-error-codes"></a>

The following table provides information about error codes you may see for the Salesforce Online connector and suggested resolutions.


| Error code | Error message | Suggested resolution | 
| --- | --- | --- | 
| SF-5001 | Invalid HostURL. | Provide valid HostURL. | 
| SF-5002 | Invalid userName or password. | Provide valid userName or password. | 
| SF-5003 | Invalid clientSecret. | Provide valid clientSecret. | 
| SF-5004 | Invalid clientId. | Provide valid clientId. | 
| SF-5005 | Invalid grant type. | Provide valid grant type. | 
| SF-5006 | Error while generating Access Token. | Provide valid credentials or try again later. | 
| SF-5100 | Null/empty HostUrl. | Provide HostUrl. | 
| SF-5101 | Null/empty client ID. | Provide client ID. | 
| SF-5102 | Null/empty client secret | Provide client secret. | 
| SF-5103 | Null/empty username. | Provide username. | 
| SF-5104 | Null/empty password. | Provide password. | 
| SF-5150 | Null/empty authentication URL. | Provide authentication URL. | 
| SF-5151 | Invalid HostURL pattern. | Provide valid HostURL pattern. | 
| SF-5152 | Invalid Authentication URL. | Provide valid Authentication URL. | 
| SF-5500 | ContinuableInternalServerError. | Try again later. | 